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January 2024 by kyle g. mclaughlin
These guys are great. They were open during a snowstorm, had space heaters in stock, and even helped me carry them to the car. Their pricing was good and the customer service was amazing.
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October 2023 by Ali Rabren
Terrible customer service.
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September 2023 by Tyler Graham
Always a five-star experience at this store. I'm greeted as soon as I walk in the door and pointed in the right direction for a quick and easy experience every time. Staff is polite, knowledgeable, and an absolute breath of fresh air after trying the big box hardware stores in this town. Small town customer service still exists.
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September 2023 by Rooster Davis
Good addition to the neighborhood without the big box store feel
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March 2023 by Terry Oldham
Friendly, knowledgeable workers. They know where everything is located.
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February 2023 by Amy Jackson Smith
You could not have a more friendly and knowledgeable group of employees. I came for a mailbox, but they had so many other interesting items including Traeger and Green Egg grills. Worth the effort to go here.
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January 2023 by Amy S.
I don't know how you could not give this old school hardware store anything BUT 5 stars. I have never met a more kind and knowledgeable group of employees. I came for a mailbox, but I was intrigued by the vast array of items they stock including Traeger and Green Egg grills. Support local and this store is worth seeking out.
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December 2022 by Jeremy Pantin
Order a Timberline XL grill and although I was grateful it was delivered assembled (I didn’t expect that) it was missing wired temperature probes. I called the store and they insisted the newer models didn’t come with wired probes, but I called Traeger customer support who said they do ship with the grills and they would send me out a replacement. I should have just purchased directly from Traeger.
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July 2022 by Katie T.
Vanessa was so, so helpful! She walked me down each aisle as I told her everything on my list. She was very friendly and knowledgeable. I will shop here again and again thanks to service like this!
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June 2022 by TN Inquisitor
was referred to this Ace Hardware by their company website, it said they handled my 2013 car key. Went into the location and spoke with the girl at the front, she said they probably didn’t handle it and that I should go to another local vendor. . I contacted the company they referred me to and they don’t even do car keys anymore. So ace hardware steered me wrong twice, bad service in store and a dud referral.
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June 2022 by J Mercer
was referred to this Ace Hardware by their company website, it said they handled my 2013 car key. Went into the location and spoke with the girl at the front, she said they probably didn’t handle it and that I should go to another local vendor. . I contacted the company they referred me to and they don’t even do car keys anymore. So ace hardware steered me wrong twice, bad service in store and a dud referral.
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June 2022 by Federalist Number10TN
was referred to this Ace Hardware by their company website, it said they handled my 2013 car key. Went into the location and spoke with the girl at the front, she said they probably didn’t handle it and that I should go to another local vendor. . I contacted the company they referred me to and they don’t even do car keys anymore. So ace hardware steered me wrong twice, bad service in store and a dud referral.
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May 2022 by Lois Goodhead
I pulled up and grabbed a cart to unload a return , Toni was busy outside , however immediately stopped what she was doing and came to assist me ! Thank you for the exemplary customer service Toni
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March 2022 by Gregory Bott
Super helpful staff at this Ace Hardware. They helped us find everything we needed. Thanks for great customer service!
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March 2022 by Elizabeth Vaiana
Fine store, nice people working. Very friendly and helpful!
