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October 2024 by Elaine Johnson
Attending a concert at Bridgestone Arena and the location was in perfect walking distance for us. The valet service at this property was the best we've experienced.
Rooms: Beds and pillows were extremely comfortable.
Nearby activities: Bridgestone, The Ryman, Broadway, Food Assembly, Printer's Alley all within walking distance.
Walkability: Bridgestone, The Ryman, Broadway, Food Assembly, Printer's Alley all within walking distance.
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October 2024 by Tiffany Pollard
This was our first visit to Renaissance Hotel in Nashville, TN. My husband & I stayed for 1 night (a Friday in October) in a king-bed corner room.
CHECK-IN: Prior to check-in, I messaged the hotel to request a quiet room on a high floor. We arrived at approximately & were assigned room #2034. You'll need to ask the front desk for a luggage cart. No one available to assist.
• Amenities: We only used the hangers, two luggage racks & mini fridge.
• Bath: Plenty of hot water & good pressure. We liked how large the bathroom was! All it needed was an extendable mirror.
• Bed: Medium-firm mattress, dense pillows that flatten out quickly, scratchy linens
• Cleanliness: Spotless
• Cooling/heating: Despite closing the curtains, the room had difficulty cooling down. We normally keep our thermostat at home ar 71° but knocked this one down to 67°. We tried to run the fan on high, but it would automatically revert to low. I woke up sweating.
• Decor: Standard, minus the lime green accent wall.
• Sound: Interior of hotel was quiet, but street noise (even on the 20th floor) was surprisingly noisy.
• TV: Large SmartTV (log-in with your own credentials). PlutoTV did not work.
• View: City with a glimpse of Broadway
• WiFi: Didn't use; T-Mobile worked well
CUSTOMER SERVICE: Hit or miss. A couple people were very nice; a few were dismissive & inattentive.
FOOD: No free breakfast provided; however, we did receive a $25 F&B credit to use at Little Fib. We reviewed the menu online & decided to grab breakfast Saturday morning. We stood in the restaurant for 5 minutes or so while the host drank coffee & played on his phone at the bar with his back to the host stand. Once seated, we were told we could only order from the brunch menu, not breakfast. All we wanted were omelets & grits. Neither were offered on Saturday, only mid-week. The waitress advised that if we wanted an omelet, we could purchase a breakfast buffet at $32 per person + taxes/fees/tip, but we could not order just those two items. I realize this might seem minor, but it would be helpful if the brunch menu was posted on the website (see attached) indicating breakfast is M-F; brunch Sa & Su. I shared my feedback with the front desk rep (male) when checking out at 6:45 AM, but he truly couldn't care less, lol. We left without using our credit.
LOCATION: Close to the excitement of downtown Nashville.
PARKING: No self-parking option available within the hotel. Valet cost $65/night.
Would I recommend/stay again? The location is ideal, but the added fees are a huge turn-off. 1 night cost a whopping $98.32 in valet ($65) & destination ($25) fees/taxes alone. I'd likely try another hotel in the future.
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October 2024 by Tara Mayer
Not right by Broadway so you can get some shut eye, rooms were clean. The thing that really made my stay great were the bartenders. All of them are great, but paul and...sherry? From the bar on the second floor were awesome, some really well crafted drinks! Pretty embarrassed I don't remember her name, she was so cool!
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October 2024 by Jason Ellis
Rooms were outdated and not very clean. Poor experience on last day and with having a high member status, we were supposed to have a late checkout however after returning to our room, we realized that we were automatically checked out and our room was already occupied. It was a complete debacle. Additionally, even when requesting the late checkout which is a guarantee, the clerk was pretty snobby about it.
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October 2024 by Joyce Lange
Loved the location! Walking distance to Broadway.
Walkability: Great for walking to Broadway!
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October 2024 by Brett Uphaus
Good hotel wish Nashville played a little more than country. How bout some blues /metal.
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October 2024 by Jaime Rivera
Walkability: It was just a block away from the entertainment venue and restaurant we went to.
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October 2024 by Tom Buttler
Top hotel right on Broadway ?
Relatively high but typical local rate.
Rooms: Relatively large, clean and very well equipped.
Nearby activities: Countless bars, ice hockey and football stadiums nearby, tours can be booked nearby
Walkability: Right on Broadway
Food and drinks: 2 bars with a very good selection, nice service
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October 2024 by Guy A
Rooms: Rooms are nice but getting a bit old. Not as clean as one would expect from such a hotel
Nearby activities: 2 min walk from Broadway
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October 2024 by Monique Crapper
TVs don’t work, shower is difficult to navigate and live music can be heard from your room when you just want peace and quiet. Valet is difficult to access especially after a Titans game!
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October 2024 by Angela S
Awesome location! Easy to walk to Broadway and Assembly Food Hall and Shopping!
Walkability: Perfect location to walk to Broadway!
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October 2024 by Ward Vanlaar
Great location. Decent rooms. Nice gym. Oh, and it's fairly quiet, even on a busy Saturday night, at least on the 22nd floor where I stayed.
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October 2024 by james mitchell
Nice hotel and facilities. It looks s not cheap. I bought Rolaids for $6.00. That seemed excessive
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October 2024 by Darrius Smith
Stayed here about 2 weeks ago Rooms are a little small but overall I had an excellent stay and experience Front Desk Clerk Ham treated me and my family very nice and answered all our questions and she just went above and beyond and I was very satisfied with that she made me feel like I was right at home the hotel is beautiful very friendly staff from vallet to front desk to restaurant workers and housekeeping room was very clean and me and my family had a great time staying there and next time we come back to Nashville we plan on staying at the Renaissance again. Thanks again Ham for making us feel special.
Rooms: Very clean
Nearby activities: Close by to fifth and broadway
Walkability: Right downtown
Food and drinks: Food at the Lil Fib was emaculant
Noteworthy details: Excellent service
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October 2024 by Becky Dudek
Great place
