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March 2024 by Mark Schmit
Product showed in inventory so I placed my order only to find out the product was not there...Poor inventory control and record keeping...Need to do better
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March 2024 by BiGGShawn
Great Prices , Shopped Online , and Picking Up Today.
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February 2024 by Partha Dey
Fabulous store, great shopping experience, repeat customer, rate them A+++!!!
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February 2024 by Roger Farley
I purchased a heater that comes with a one year manufacturer warranty and then I purchased for $35 and extended warranty. I use the heater for 3 Days less than one tank of fuel and it stopped working. So I brought the heater back to Northern Tool the manager told me there was an adjustment to try that so I took it back put fuel in it tried the adjustment it still would not light up so I drained most of the fuel again and brought the heater back to Northern Tool. They told me that they would gladly exchange it that they're not supposed to take it back with any fuel in it whatsoever so they gave me a hard time because it had two quarts of fuel and a 13 gallon tank. Then they wanted to charge me another $35 for another extended warranty and told me that the $35 that I paid before was just to have the right to bring it back to the store instead of going through the manufacture. I told her I could understand that if I had used the heater for any amount of time other than 3 days. So I told her that I was not paying $35 for somebody else's lemon. She said she didn't care that she was there for four more days and she was going back to her home store in Ohio that if it lasted more than that then she wouldn't have to deal with me anymore. I didn't have to pay the $35 but I have not had such a hassle with any major corporate store than I did with them. Definitely makes me rethink purchasing from Northern Tool anymore.
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January 2024 by Eddie Arney
great place excellent people, will definitely go back, thank you.
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January 2024 by Benny Traughber
Good Sale Prices & Other Discounts ! Thank You !Free Shipping ! Thank You! & Easy Transaction! Benny T
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January 2024 by Nancy Ramirez
Very happy with everything
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January 2024 by Joe Smet
fast process the rest yet to be determined
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December 2023 by Vernell Smith
Very easy to use very convenient great products
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November 2023 by Gina Houk
Chat with Ashley. I haven't picked up my order yet but she said I have 5 days. She was very quick and helpful! Hopefully pick up will be as easy! Thank you Ashley!
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November 2023 by RICK HEFLIN
Everyone was very helpfull . The only problem i have with this order is that , i was charged tax . I filled out the prober form and waited 24 hrs. and i even got an email saying that i was tax exempt . Still got charged tax . Also i had a $20.00 dicount on my order that disapeard somehow when i checked out . Other than that , great prices .
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November 2023 by Bill Bryant
Very friendly and knowledgeable store staff and very helpful. It is a pleasure shopping in this location.
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July 2023 by Todd Anderson
Need Lawn Mower Service or Repair?Yes, I do!The Pros at Northern Tool Make it Quick and Easy?It is not quick and easy. Northern Tool, at least at this location, do not have any “Pros”. I was told by the Northern Tool employee there is no one who could assist me with my lawn mower, but the website states all I have to do is, “bring it to my Northern Tool store and ask for service and repair at the customer service area.”Guaranteed?Please do not guarantee anything, if you cannot deliver.Loading up my lawn mower and driving out to Northern Tool was a total waste of time and money. Please update your website. It’s misleading and does not let the customer know what locations can do lawn mower service or repair.
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June 2023 by C Ritter
Great variety of tools not typically available through other stores. Have had good, although limited, purchase experiences online.
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June 2023 by Trapper Sherwood
They had the right tool that I needed at a great price. Staff is very friendly also.
