New Balance Factory Store Opry Mills in Nashville offers a great shopping experience with a wide selection of shoes and other items. Customers appreciate the friendly and helpful staff, with several reviews highlighting employees like Derrick, Michael, and James for their patience, professionalism, and genuine care. James, in particular, is praised for his patience and excellent service, especially when helping customers find the right size and fit, even for difficult-to-find sizes like size 14. The store is known for its decent prices, good selection, and special sales, including buy one get one 50% off and discounts on clearance items. Overall, visitors find the store to be a convenient location to shop for all things New Balance, with friendly staff making the experience enjoyable and successful.
