Nelson Mazda Murfreesboro has been a reliable dealership for new and pre-owned Mazda vehicles in Murfreesboro, TN, since 1998. Customers appreciate the straightforward and pressure-free car buying experience offered by the team. The sales process is transparent, with no hidden fees, making it easy for buyers to understand costs. Many reviews highlight the helpfulness of staff members like Amy, Tanner, Gen, Marin, and Sam, who provide excellent customer service and support throughout the purchasing process. The service department is also highly praised, particularly Stephanie, who is noted for her professionalism and clear communication when handling vehicle maintenance and repairs. Customers feel valued and informed, contributing to a positive overall experience. Many have expressed satisfaction with their vehicle purchases and the relationships they have built with the staff. Overall, Nelson Mazda Murfreesboro is recognized for its commitment to customer satisfaction and quality service.
Amy was a great help in purchasing my new CX-5. It’s the first car I’ve purchased from a dealer so I was a little naive but she was very helpful and didn’t pressure us to buy before we were ready. I’ve been driving my car for a few months now and still just as happy as the day I drove it home.
October 2025
Tanner and Gen were great! This place doesn't haggle, no BS fees, no waiting on the salesman to talk to the manager, no talking to the finance manager, nothing. They sell at invoice plus doc fee plus tax, that's it. No paint protection, no lojack, no other BS fees. Best car buying experience I've had.
October 2025
It's been about five months since I bought the MX5 as a gift for my wife. She enjoys driving it every day! And also, We have a great relationship with Marin, who handled the deal with us, and he gives us good advice and suggestions for making choices. We were really satisfied with our purchase from this dealer.
Services: check seat belt for wear and function, inspect transmission fluid, visual brake inspection, Chassis and body lubrication, Change oil and filter, Inspect sparl plugs
