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May 2024 by Annie Bushmeyer
A WONDERFUL place for your Babies…don’t hesitate.?
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May 2024 by Serene Soliman
Staff is very knowledgable on food and snacks. They even help bring heavy bags of dry food to my car. I've never had a bad experience here. Everything seems better quality, more health conscious, cozy, and I'm happy to shop local.
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May 2024 by Dallas W.
WAAAYYY too stressful and anxiety inducing to shop here. Staff are TOO OVERWHELMING with customer service. Like...Talking to us every 10 seconds. Do you need anything, everything okay, finding everything alright,etc. We couldn't even speak to each other without staff members interrupting us. They immediately come up and ask to hold whatever you're just looking at, to the register. Very pressured to buy anything you're just inspecting for your pet. They kept coming up to hold whatever we were adding to our basket. Even took our basket away. Just kept taking our small items up to the register which felt very pressuring. We literally just got a single toy ball and treats. Staff kept suggesting to buy this or that every 20 seconds. Just a very unpleasant shopping experience. Very rushed. Couldn't escape staff to look at the products thoroughly. The building is very small and tight. Our shopping experience honestly ruined the rest of our day and errands. We were so overwhelmed from the visit we just had to go back home. Definitely will not be returning. Felt like the paparazzi harassing us.
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May 2024 by Gabrielle Pimpas
Exceptional customer service! Very friendly staff!
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April 2024 by John Thomas
People here are so helpful! Maybe a little too much for my comfort but that's the way they operate. They carry everything you need and can answer all your questions with a smile.
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November 2023 by Sarah L.
One of the best spots for your pets needs. They have food, treats, toys, and all the other essentials. For the dog parents: they have ball they sell that is basically indestructible. I didn't believe it by the looks of it (my dog chews apart all of his toys) but this ball has lasted 2 months already!!! Definitely worth a visit for your fur friends!
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October 2023 by Laura Romine
Small but cool place. Very helpful staff. They have a fabulous brand of harnesses that has ID find on it! Prices are good. Adam took great care of me and my dog Adam. Confusing but true!
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September 2023 by Ask Miss Patience
My daughter in law brought me here for a visit Sunday. Pick up DaPurrPellers for my girls she recommended. After several fun days playing with their fur couple wanted a few for mine.The staff are friendly. Helpful. Attentive.The store supports offering the opportunity to purchase treats for the local shelter and we happily accepted.We were given a random assortment of free items: two small bags of treats to try, and two small cans of cat food. This was very kind as I’m working to TNR a few young cats found on my block. These will be helpful.We were able to find a variety of the cat toys we wanted. And, extra so I could buy one for my family’s kitties.Based on other reviewers remarks about customer service, for me this experience is a win.If you prefer the staff of a store don’t speak with you or treat you like you’re at a restaurant with a server who’s attentive to needs, answers questions, and wants to do their best you may not appreciate the service.Since online shopping has taken off I’ve noticed a decline in customer service at many locations of stores. The vibe I experienced here is attentive, refreshing, a desire to stand out above the rest.If you’re use to blah blah whatever service this is gonna be an awakening.For me, when I’m visiting if my daughter in law wants to stop by this store I’m a resounding yes, let’s go.Thank you for your effort to be a store that does their best to provide for customers in an outstanding way.
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September 2023 by Dean Watkins
I’ve been popping in here a little over a year and a half. I make my dogs food personally so I rarely go there for food but more for maintenance items, treats, and accessories. Every time I walk into that door I feel like I’m walking into a family reunion. Everybody is so welcoming and extremely helpful, from the minute, you cross the threshold or until they carry everything that you purchased out to your car for you. If there’s anything that I would say is weird, is that this place aim to please and everybody there just goes above and beyond which can seem odd, since you will never get that kind of service from any other place on this planet , that is owned by a corporation. They have a personal touch that you can’t get anywhere else and if their prices are a little bit higher, believe me, it’s worth it for the service and the knowledge these people have.
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September 2023 by Rico Salgado
What initially caught my eye about this business was their advertisement about being a Fromm dog food supplier. Our dog can only eat this brand kibble and this place being close to us made it that much easier to give them our business. The staff were super friendly and Wark and were so interactive with our pup Panda and he was all too happy to return the affection. As a new transplant not having to worry about this is quite a relief and I am glad they are only a 3 minute drive from home. Great place and great people.
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September 2023 by Melisa Petty
Been trying to find a grain free and chicken free for my 5 month old puppy with allergies, finally found it here. The employees was very friendly and knowledgeable. Prices was a little expensive but overall worth it.
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August 2023 by Gus Peders
Lovely staff and cuddly cats. The staff are knowledgeable and able to help you make good selections. Come for cuddles and great service!
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August 2023 by John-Mark Clark
Great shopping experience. The staff were very helpful for finding products. Their litter was half the cost of the brands we were buy and the same quality. We will be back again.
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August 2023 by laura harvey
Great service, always very helpful & open doors for you before you even get out of your car! True southern hospitality here!
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August 2023 by Molly Goodwin
If Nashville Pet Supply had a fan club I’d be their number one fan lol! Seriously, this is the best pet store I’ve ever shopped at. The quality of their pet products and customer service are not only top notch, but I’d go as far as to say they go above and beyond for their customers. My family and I have shopped here for well over 10 years and I’ve referred countless people that are consistently just as pleased as myself. Needless to say I won’t be wasting my time shopping elsewhere!
