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February 2024 by Cody Medina
Went in to possibly trade 3 pieces for one. My guns are in fantastic condition. New retail value total of 2500+ and was offered $300 for all 3. Had to laugh and move on. Will not be doing business here.
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February 2024 by Paul Mullins
What a disaster….this place is an absolute joke. Customer service is nonexistent. The “owner” is a total idiot with no people skills whatsoever. The way he disrespected my wife was uncalled for. Stay away from this place. Some people are not equipped to own a business.Bought a firearm at the Nashville Armory…mentioned the experience we had at the Nashville Gun Store. More than one person came up to us and said they had heard similar stories about the lack of customer service at the Nashville Gun Store.Support a reputable Nashville business. Support a business that understands the importance of customer service.If it would be possible to give negative stars I would. This business is not what we need in the Nashville community.
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February 2024 by Emily Mullins
Do not go here. The customer service was horrible, the man at the counter was extremely condescending and rude. Steer clear.We ended up going to The Nashville Armory….where we had such a pleasant experience —we were met with wonderful customer service and were willing to spend the time answering every question.If you’re looking for a good experience I’d go elsewhere.
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February 2024 by Lee P.
I have tried numerous times to call this store but no one has ever answered...I believe they have Closed the doors
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February 2024 by Andrew Okeke
I had a very good experience with the owners the last week. I’ve bought arms before, and had a weird issue where nics flagged me. Went through appeal, and everything was sorted. They had amazing communication throughout the experience. Prices were fair.They’ve been around a long time(since 90s) for a reason. If you have the means, and you’re in the market for a firearm, check them out.
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February 2024 by Kaden J.
owner is extremly rude, seemed to be on a power trip, do not recommend doing business here.
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January 2024 by Christine Evans
SCAM, RIP OFF WONT COMMUNICATE, AND WONT REPLACE THE WRONG ITEM THEY SENT
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November 2023 by Anthony F.
Sketchy place, prices are marked $400 higher than regular msrp on certain firearms pulled my phone out to search a firearm price and the guy behind the counter snapped at me saying no phones allowed and asked was I taking any pictures with it. I told him no was searching something, I turned around and left the store. Don't come here there's better gun shops all around Nashville instead of this ghetto and overpriced store.
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November 2023 by OFFICIAL HLG TAE.g
Worst gun store in Nashville every thing is over priced and inside the store stinks. Plus I called the store guy rushed me off the phone talking about they were busy I pulled up 2 minutes later to an empty store lmao ?? this is the type of response you’ll get when u enter there store as well these ppl are rude unprofessional and scammers. I hope no one gives them any business and by the looks of how empty they store was I think ppl catching on already. These ppl are trash
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July 2023 by Gabe Ballinger
Very good selection of Very Limited and hard to find guns. Very friendly! They don't allow phone usage in the store for security purposes. Ship all over the country. I would buy from them.
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June 2023 by Wayne Tucker
I dont knew why I even came here. These two brothers are the most rude and horrible customer service representatives I ever seen. I give them an extra star because they have a very impressive inventory for the size but I won't give them business. They had a H&K Sp5 I was in the market for but im good.Don't talk to your customs with such disrespect.
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April 2023 by Bennett G.
Modifying my previous post. Once communication was established, I received an offer for what I believe will be fair treatment. Now it's my job to follow through.
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March 2023 by Zach Sweet
Sure I will leave some comments (owner sent me a reply, " no comments lol" . The employee (owner?) Had boxes everywhere that were open and was very rude when I was looking at the product in said boxes. He said those were only for online orders, no signs or anything stating that. He's also very anti cell phone. I understand not talking on the phone when being helped but we were browsing and I have to take calls for work. The guy was very rude and all but let us know he didn't need our business or money and that's ok, there are plenty of other shops.
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February 2023 by Mike A.
WARNING!!! These guys are really good at taking your money and have no interest in customer service. Be aware that they will automatically charge you $20.00 for ANY return (even if the description of the item is misleading) I just got off the phone with a person who refused to even talk to me regarding the $140.00 purchase. You can do better somewhere else.
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February 2023 by Terence Preston
About a week ago I bought 2 weapons and I had to order them online. The owner was in constant contact with me during my buying process. I picked up my purchase and I was very satisfied. Great customer service and very competitive pricing. Thank you for your help.
