Metro by T-Mobile at 5910 Charlotte Pike offers great prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. The staff is friendly, helpful, and positive, providing excellent customer service. Customers appreciate the welcoming atmosphere, clean store, and good energy. The store manager, Savannah, is highly praised for her caring approach, even by customers who travel from far away. Staff members like Jovani and others work efficiently, often handling multiple tasks at once, ensuring a smooth experience. Overall, customers are very satisfied with the attentive service and the store’s friendly environment, making it a trusted place for prepaid plans and phones.
Best Metro by T-Mobile store that I've been to in a while! The manager, Ms. Savannah, provided great service and was extremely kind! Was in and out within an hour (or so) with a brand new phone. Definitely recommend anyone and everyone to purchase from this particular location.
October 2025
Moni was absolutely wonderful in every way in helping me to purchase and set up my new phone. More of your representatives should be like her
December 2024
I had a problem with another carrier and they fixed me up quick!
