-
January 2024 by Mary R.
we purchased our new kitchen cabinets November of 2021. we are still missing parts and they have closed the project multiple times to have to re open. we are at a loss on how to get our kitchen finished. this is the worst experience ever on a significant project. Even the installers keep quitting on them.
-
December 2023 by Jesus Proverbs
Nice and clean and polite and respectful and watchful and friendly staff and co workers helping other's out and helping other's team members out and encourage each other's and believe in each other's to get though out the holy gift of life and day keep up the amazing great work words of encouragement pass it along please and thank you God bless y'all though out y'all's life
-
December 2023 by Jamey Ratzlaff
Here's a tip. Order from the website and pick it up at the store. They fill most orders in less than an hour, bring it to the front, and send a pickup code to your phone. No fuss, no muss ??
-
December 2023 by Joshua Johnson
Lowes is always a good store for home improvements items and tools. Customer service at this Lowe's is particularly good. They are always willing to help and always nice.
-
November 2023 by Hayley Delashmit
Very friendly per usual... all the Christmas trees are up and beautiful ? I couldn't find something specific I needed and a gentleman helped me quick and had a great conversation. Super friendly.
-
November 2023 by Heather Tuitupou
If you plan to use Lowes for any home improvement services you will be playing Russian roulette to the service you will get.They hire random contractors that does the work that may or may not be functional. They will replace whatever you want without solving the problem that caused the replacement in the first place. If you have a real homeowner issue hire a professional who will fix the problem and replace the damage area.I had 4 jobs done by Lowe's first 2 were great so I hired them for the last two, and that is were it went down hill. Just know contractors take on these jobs at a lower cost to themselves in order to get their name out there. So are they good or not is the game you are about to play.??
-
September 2023 by Samantha Pace
Absolutely do NOT purchase a door and installation from Lowe’s. I purchased a door in January. The installer failed to show up multiple times and was impossible to get ahold of. March they finally installed the door. Since then, the door has leaked water onto my brand new carpet every time it’s rained. The door frame also has multiple cracks and splits. I called and complained in April and have been given the run around since then. Finally in August they said they can’t replace the door because the warranty is void since it didn’t get painted. It would make no sense to paint a door that is defective from the start. They were unwilling to budge.Edited to add: I called the Customer Service number as directed below. Spent 30 minutes on the phone with them, got transferred to a different number, and then was hung up on.
-
September 2023 by Janet Buckley
I had to buy bagged hGoods in the garden center. Blake and Jackson were so helpful. I use an electric cart and they helped me load of my purchases not just the dirt and mulch.Verykind and polite.
-
September 2023 by Kevin Mclemore
Will have to order 16×16×1 air filters. They had everything else I needed.
-
September 2023 by Hanna Ames
Arthur helped us yesterday to determine what pieces we needed for install of an ice maker & he was absolutely fantastic! Deserves a raise - thanks so much!
-
September 2023 by Crystal Henry
I feel like lowes is starting to lose there touch with the customers i used to love this place and would drive past other competitors to go to lowes but the customer service just flat out sucks employees dont seem happy at all there for lacks in communication to customers this just isn't this branch they are actually pleasant but orders have to many problems wrong material or delivered to my house when its supposed to be on the job site etc.
-
August 2023 by Patricia Kellum
The crew was very helpful, friendly and professional.The paint department helped us select the right paint grade informing us of pros and cons of our selection. Smiling positive energy throughout the store…Great experience!
-
August 2023 by Kate Plieth
They often have better plants and trees and prices then other home goods stores. The staff are helpful. It is clean and organized.
-
July 2023 by Lorie Mahan
Gary in returns was great. He was fast efficient, and super friendly. Thank you, Gary! You make shopping at Lowe’s a pleasure.
-
July 2023 by Victoria Payne
A very kind older man is always here when I come and is so helpful and excited whenever I talk to him. He is also very attentive to details.