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August 2024 by David Puryear
I have been going to Lance for years and have never had anything but a 5 star experience. He has worked on and evaluated many vehicles for me including Land / Range Rovers (his specialty), Lexus, and Mercedes as well as American makes, all with equal 100% perfection. And above all, Lance and Carl are honest and straightforward, so no games or gouging like you will get from a dealer (especially Land Rover). Just good old-fashioned knowledgeable service which is so hard to find today. Thanks Lance!
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June 2024 by Melissa Barrett
Lance and Carl are great...Amazing service and prices on my Mercedes?
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May 2024 by Adrian Baugh
Lance was great and helped me out with a tricky job others wouldn’t take on. I really appreciated it. His knowledge of older cruisers and rovers is a huge benefit to our community as well. Thanks guys!
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May 2024 by Ms. Vee
Nice guys. Seem knowledgeable. Had a bad experience with my brakes. I had them install new brake pads because mine were squealing. The squealing still continues with the new brake pads and they said there's nothing they can do about it. So I have to suffer with squealing brake pads until they wear down and need replacement again.
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January 2024 by Rusty Chester
These guys are smart. Very busy place but repair was done very reasonably fast. Pricing very fair.
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December 2023 by Samantha Underwood
Lance’s Foreign Auto is my go to repair shop for my Range Rover! The customer service and great and you can’t beat the quality!
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November 2023 by Michael Burls
The communication is the worst that I have every seen in a establishment that provides a service, They have have had my vehicle about a month and just will not answer the phone, The only communication is when I reach out to them when they occasionally decide to pick up every once in a while. They have promised anwsers and call backs with failure to do so. I previously spent over 3k there and I will not be doing any further business with this establishment. Poor Customer Service probably the worst I've seen.
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September 2023 by Dilyse Clifton
We have been taking multiple cars to lance over the last 10 years. We feel so lucky knowing we have lance when something happens to our cars. The fairest prices. Timely and responsive. The quality of work is unbeatable.
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September 2023 by ben swanson
Great service
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August 2023 by C. C.B.
So apparently, I don’t have a 96 Defender, so I guess I’m not good enough to call back.I remember when my 2006 Rover Sport was “newish” and worth a call. Word of mouth works both ways, I guess.
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August 2023 by Dilyse Jennings
We have been taking multiple cars to lance over the last 10 years. We feel so lucky knowing we have lance when something happens to our cars. The fairest prices. Timely and responsive. The quality of work is unbeatable.
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August 2023 by Caleb Knox
We all want a mechanic that’s honest and trustworthy. Lance and his crew have always treated me right. I will continue to bring my vehicles there.Services: Transmission
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July 2023 by Dennis Washburn
Knowledgeable and professional service for a pre-purchase vehicle inspection. Also great quality work on a complete suspension replacement for our SUV.
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May 2023 by Marie Alexander
I brought my Range Rover Classic to Lance to solve a sudden low oil pressure issue. To my surprise, the estimate I received from Lance was a phone call recommending that I budget “around $25,000 to $30,000 for repairs” to rebuild my engine and remedy a slew of drivetrain issues stemming from a “locked transfer case viscous coupling” that “snapped the front axles in half and broke the differential and damaged the transmission”. Lance was confident I would need to replace the transfer case, transmission, clutch, front differential, axle half shafts, swivel housings, and wheel bearings.As a long-time collector, I know when I’m being swindled, and I can’t say I’m surprised since I brought in a rare Range Rover Classic. Since I was due to be out of town for the next two weeks, I asked Lance to only resolve the low oil pressure issue. I thought this would be a reasonable ask since Lance fixed the issue by removing a dragging AC compressor belt stemming from a seized tensioner pulley. Again, to my surprise, Lance was reluctant and advised I would still need an engine rebuild and wouldn’t know the damage until he “inspected the engine further”.Instead, I towed my truck to the Land Rover dealership in Brentwood. In just one week, the team dropped the oil pan and found zero engine issues after borescope inspecting the heads and bottom end. They also determined the drivetrain issue was due to a broken CV joint that was improperly installed by previous ownership and that the transfer case was working properly.Total bill? $1,550.Lance: Start low, aim high. Not a great sales pitch if you want to take advantage of customers.
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March 2023 by C. Bunch
Gr8 professional service and friendships. Definitely keeps both my 06' Rovers in top of the line shape.....even at 17 years old. I'm saluting the entire family of Lance's Foreign Auto.
