Kroger is a popular grocery store that offers a wide variety of quality food and household products from trusted brands. Customers appreciate the store's competitive prices, digital coupons, and monthly coupon packets, making it a smart shopping destination. The store is generally well-stocked and well-maintained, with friendly and helpful staff, such as the pleasant and efficient cashier, Rob. However, some customers have expressed frustration with the checkout experience, particularly for new mothers. They have noted a lack of assistance with bagging groceries and help to the car, even when visibly in need of support. This is an area where Kroger could improve to better serve its customers. Additionally, the store's pickup service has received mixed reviews, with some customers reporting missing items, poor quality produce, and issues with the order preparation and pickup process. Addressing these concerns could enhance the overall shopping experience. Despite these challenges, Kroger remains a go-to grocery store for many, with a well-stocked selection and a helpful staff, like the friendly and knowledgeable Linda in the floral department. Overall, Kroger provides a solid shopping experience, with opportunities for improvement in customer service and the pickup service.
The male at the self checkout was very friendly and down to earth. I haven’t seen him there the last few times I shopped here, I hope he comes back. I think his name is Dennis.
August 2024
Smart shopping here. Gotta shop smart these days. Kroger has great deals, digital coupons, and the monthly packet of coupons. I visit a few different grocery stores and it pays off.
July 2024
I work here full time and we are very well stocked and most people here are very friendly and helpful.
I've seen a lot of complaints about our doors being locked before 10, but that's because the doors by the pharmacy and Little clinic are open and the main entrance is closed for security.
