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May 2024 by Naomie Monroe
Always have a great time when I visit
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January 2024 by Morgan Lewis
Michael has been extremely helpful & kind on multiple occasions. Very friendly & happy to help!
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January 2024 by Jocelyn's Grandma
Jeffrey was absolutely amazing helping us took the time and made sure that we were taken care of correctly what a great guy
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January 2024 by Vail DeWan
Staff is clueless. Customer service constantly closed. Went there today at 2:30pm and was told they would reopen “whenever someone decided to show up”.
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November 2023 by Ngon Nguyen
Really bad experience as it seems that workers don’t have a clue about products, sales, or any semblance of customer service. Definitely avoid.
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October 2023 by Allison B.
I only go here for quick visits when it's convenient. Getting help in the deli or money center can prove very time consuming as you wait for assistance. I actually will never go to the deli there again after multiple times where an employee completely ignored me to stock the grab and go foods. I mean not even the courtesy of "I'll be right with you." & last time after making me wait 5-10 minutes she was incredibly rude. In fact, another employee had to step in as she began to argue with me about how thin the meat can be sliced, when I get the same thing every time.. the staff there is definitely not my favorite bunch. I'll stick to Green Hills for my Kroger needs!
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September 2023 by Fred White
Nice selection ,keeps shelfs well stocked.
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June 2023 by Deron Anderson
Awesome. Albert is the best
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June 2023 by Alan Gamboa
Money services open after midday
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June 2023 by JEREMY LOGUE
I LOVED MA
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May 2023 by Tom Fuqua
Very efficient and very friendly staff. Hardly ever any wait and prescriptions filled accurately. I really like these people.
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May 2023 by Is!
One of the staff members was super rude and made no effort to help me at the “service” desk. I asked him a question and he said “we’re temporarily closed” and didn’t say anything further. Another worker overheard and came and actually helped me and sent the worker to another station. So unprofessional and lazy
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April 2023 by Ray Hahn
I used to come here as a kid when my grandmother went shopping, now I'm the one doing the shopping! The Kroger app is one of the best grocery apps around and is generally good about telling you exactly where something is in the store. (Unless it's in the "Natural" section.. then good luck.)The biggest reason I try not to shop here is because I ride an ebike, and they don't have a bike rack - I have to lock my bike under the fire escape on the side of the building. Additionally, the Belle Meade Plaza is terrifying for a cyclist- the sidewalk from White Bridge has a two foot dropoff where it suddenly ends and the entire sidewalk is coated in broken glass, plus the traffic to exit south on Harding is going way too fast for someone to safely merge so I end up walking through the grass. I shop more at Publix now because it backs up to the greenway and most of my trip can be done on bike lanes. Much safer!
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January 2023 by Travis S
Everyone was rude. The cashiers, the man at the customer service desk. Won’t be back. The Thursday evening staff here are awful. Kroger is literally handing their customers over to Publix.
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January 2023 by Kristine M.
Received extremely bad service today at this Kroger. They had a sign for sausage on sale which didn't ring up properly. I took a picture of the sign just in case because I hate it when pricing doesn't ring up properly for advertised sale items. The teller kept asking if we got the right thing even though I showed him the item matched the sale sign exactly and had provided the picture of the sale sign. He acted extremely inconvenienced that he had to manually price adjust the 2 items that rang up incorrectly. But I was patient and waited until he was done without commenting. Afterwards, I suggested that perhaps they may want to remove the sale sign so that they don't have to keep price matching for other people if the sale was over since there was still a ton of sausage in the sale bin. He was upset and said there was no way for him to do that and that it was not his job. It was the pricing department's job. Seems like he was just being lazy and being an a*** Kroger step up your customer service...
