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April 2024 by C J
Just was there at approximately 7:10 pm and it took approximately 45 or 50 minutes to get helped. An Indian lady yelled at me saying can't you see I'm on the phone. I went to the counter and left a total of 4 or 5 times until I got helped. She was extremely rude yelling at me. I will not go back to the pharmacy.
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September 2023 by Brenda Allman
Once I got to know most the staff they're really nice and polite to me! Actually filled a script I needed and it was time for lunch but they got it together for me before they closed for lunch! I'm satisfied with my pharmacy!
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April 2023 by Chelsea Long
The pharmacy keeps canceling my prescription with no explanation. This is dangerous because I need my medication to function.
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December 2022 by Dawn Dry
This pharmacy’s team is the best ! They actually care about you and show you the respect you deserve . Especially when you’re sick , they get your prescription filled as soon as they can . They will call and get prescription transferred . They also have prescriptions in stock . I highly recommend this pharmacy .
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November 2022 by Tabitha Wilson
Slowest half service of all the krogers. Go down the road to mill creek- they never answer and if they do you're on hold forever. The window is rarely open and always a line. Its not an employee problem its an urgency problem- they have no urgency what so ever. The worst.
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October 2022 by Julian White
Need to update their hours... drove to find out it was closed.
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July 2022 by Lisa White
Sameena is one awesome person. She goes above and beyond to help patients. It is difficult to find excellent customer service, but here it is!
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May 2022 by Amy “Region” C
Absolutely rude technician. I had an appointment at 11:30 for a simple vaccine. Was made to wait 45 minutes just to be seen with an appointment. Technician found it more important to put an order away then service a customer with an appointment. Horrible customer service. The pharmacist actually threatened to not give my vaccine because she felt the paper I set on the counter falling to the floor was me throwing it. Please manager watch the video. I was threatened and harassed. I dont know if I feel safe even going back into that Kroger. Do not recommend go to any other pharmacy.
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October 2021 by Amy Cordova
Absolutely rude technician. I had an appointment at 11:30 for a simple vaccine. Was made to wait 45 minutes just to be seen with an appointment. Technician found it more important to put an order away then service a customer with an appointment. Horrible customer service. The pharmacist actually threatened to not give my vaccine because she felt the paper I set on the counter falling to the floor was me throwing it. Please manager watch the video. I was threatened and harassed. I dont know if I feel safe even going back into that Kroger. Do not recommend go to any other pharmacy.
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October 2021 by Chris Katko
Where service goes to die.They literally leave you on hold for ten minutes and then hang up on you if you don't answer in TWO SECONDs. This has happened over four times now.I'm sorry wanting to file a prescription is such a burden.
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October 2021 by Chrislamons Lamons
This place is the worst
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September 2021 by Chhatra Bhujel
Kroger at corner of Nolensville rd and old hickory Blvd Doctors send the Prescription to the Kroger pharmacy they are not filling they say If the doctor send Prescription to the pharmacypeople need to call and say filled my prescription I’m waiting my prescription 24 hours to filled
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August 2021 by OG Zeno
Sometimes the workers here are full of it. They sent me a message saying bring my insurance card with me when I pick up my prescription now I'm sitting here sick about to throw up everywhere because they were to d*** to fill the prescription before I arrived. It's sad that humanity has almost no common sense now.
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August 2021 by Laura L.
I have had THE worst experience with this Kroger pharmacy. It's very consistent bad customer services and terrible attitudes all around. I'll be taking my business to Publix
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August 2021 by Charlie Crocker
Worst pharmacy I have ever dealt with. They are regularly 2-4 hours later than they say things will be ready, are rude on the phone, and really don't even seem to care.Avoid at all costs
