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June 2024 by Hayden Teeter
Was shopping for a nice dress watch and had the pleasure of working with 3 of the king jewelers across several visits as I deliberated my purchase. Kramer did a great job showing me everything the store had to offer. Ended up choosing a beautiful watch with his assistance. Excellent experience through and through, and Kramer couldn’t have been more helpful and informative. I’d highly recommend purchasing a watch from King
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May 2024 by Koorosh
I met Kramer about a year ago and he left a lasting impression on me because of how helpful he was despite knowing I wasn’t buying that day. It was such a good experience that I went back to Kramer all this time later for a purchase. Kramer was as good as I remember. Friendly, easy to work with, fast and addressed my needs head on. Incredibly easy to do business with. I’ll be back at Kings again and it’s because of Kramer.
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May 2024 by James Ambrose
Totally delighted with purchase of a Norqain watch. J. Kramer, the salesman was excellent: knowledgeable, professional and, most of all focused on satisfying the customer.Highly recommended!
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May 2024 by carroll clark
Amazing experience as always!
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May 2024 by Garrett Bray
Came to do a safe transaction Cartier sale with another person and staff was incredibly rude. Wouldn’t come back for this sole experience. Only want sales, not to help customers or build relationships.
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May 2024 by Greg Robertson
We love King Jewelers. Especially the selection of watches. Everyone is so nice and friendly we always get invited to sales and events lik trunk shows.
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May 2024 by Leo Montano
King Jewelers is an amazing store! They have a great selection of luxury timepieces and fine jewelry, and wonderful customer service. My favorite salesperson, J. Kramer, is excellent and always exercises the balance of great product knowledge with a keen sense of knowing my taste. It is a joy to spend time and shop here. I highly recommend anyone to check them out.
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May 2024 by Sam Coleman
Great service (ask for Kramer in the Nashville Office)
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May 2024 by Tom Muhsin
I am sure they must be good people as long as you are white. They are not mean, they just won't show you their happy side if you' r not white. I am sure it's not all the sales people.
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May 2024 by Ali Momeni
Tiffany was amazing! She took care of replacing my Capri Italian watch battery in less than 24 hours with easy drop off & pick up. She was super pleasant and the store was beautiful and clean. Appreciate you Tiffany?
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May 2024 by Anton
I really appreciate the Master Watchmaker at King Jewelers he brought my favorite Swiss watch back to life. I also bought beautiful earrings for my wife and she loves them!
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May 2024 by Libby Johnson Donoho
I was really crestfallen when a unique double-strand pearl necklace that I was fortunate enough to find several years ago snapped, spewing pearls all around me at a graduation this morning. My husband and I brought all of the remnants we could collect into King Jeweler’s where Kramer greeted us, asking how he could help. He carefully gathered and reconstructed the pearls and the parts of the rather intricate clasp, and then happily reported he could have the necklace restrung. I thanked him for taking such care of it, admitting that I didn’t even know if the pearls were real. Kramer graciously confirmed that they were, and then showed me how he knew, so that I could determine that myself moving forward. What a gift! Kramer is the consummate professional. I will not forget how carefully he tended to a necklace that meant a great deal to me. I look forward to seeing him again soon!
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May 2024 by ChanWoo Park
I called regarding a watch for sale and if they purchased Rolex or other watches. I spoke to Kramer on the phone and had the worst customer experience I think I’ve ever had. Completely understand the industry, but his customer service and communication was completely passive and provided no responses, but “we might be busy” and “my manager isn’t here this week, so too bad”. Told me to come in before 3pm, and “maybe” they will be here or assist. I hope they record their phone calls, as this can’t be the only time this associate has had this attitude with a customer. If not, I’m happy to share my recording with King if they request. You should want any potential customer, regardless of the industry, but definitely a good customer who calls to purchase and not to waste time. Employees like this are what give this industry a bad name, and away from the brick and mortar experience.
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May 2024 by Ben Reed
King Jewelers is the best place to go for jewelry and custom work. I have used them for years. Just worked with Kramer for a custom ring for my wife for our 20 year anniversary and he went above and beyond! Thanks Kings!
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April 2024 by Clément Bélanger
Great service. Great prices. Great selection. Highly recommend Kramer! Thanks for my new Blancpain!
