-
March 2024 by Cydnee Elliott
I pulled up when they opened at 10 am and there was one other person in front of me and the attendant stated it would be 45 minutes before they would even service my vehicle. I asked why he stayed because it was only him and one other person working. I said that’s fine I will wait. It really was only about 20 minutes before they got to my car. Then the attendant came in and said we only gave synthetic oil which was about 40 dollars more than my usual because I use conventional. I really was in a crunch because my oilLight was on so I said that’s fine we will have to use the more expensive one. It would have been nice to know that information when I first arrived. Then I had a coupon that I got from the website for 15 dollars off, he tried to type it in manually and he stated “oh well doesn’t work”. In the past the employee has always had a coupon waiting for me to use I never had to look it up anyway. The customer service was severely lacking which stood out the most to me. I have been to this location numerous times it’s where I prefer to go because of the great customer service and this experience makes me not want to return.
-
February 2024 by John Sanders
Great as usual.
-
February 2024 by Alex Skiro
Very friendly and accommodating staff! Service was fast, thorough and professional. I'm very satisfied with my visit.
-
February 2024 by Mike Verdoorn
They did not check any thing like lights, washer fluid, windshield wipers, tire pressure, battery. Nothing. Perhaps you no longer do that. If that is the case I will no longer be coming to Jiffy Lube.
-
February 2024 by Cherry Cole
It was good....Jarred was very nice....fast and informative.....Great job guys.... Cheryl Cole.
-
February 2024 by James Pennebaker
Great experience as always. Great staff!
-
February 2024 by Carol Lane
All the technicians were polite and efficient and very helpful, will definitely be back. O came for a last minute radiator flush and they got me right in and out quickly
-
February 2024 by Karen Shaye
Fast, friendly service!! Very courteous and respectful technicians!!!!!!!Service: Oil change
-
January 2024 by La'Sha Smith
Great service and always friendly. I've been going for over a year and they've always have me in and out. Red is one cool guy and treats people like he wants to be treated. Love this store.
-
January 2024 by Michelle Garrett
5 Star experience! Rex and the rest of the team treated me like I was a family member. Kind, went the extra mile, professional. Turned my day around. Came in for an oil change but got much more!
-
January 2024 by Adam Price
This is my go-to place for car maintenance. They are fast and precise. They are always pleasant and professional.
-
January 2024 by Grullon Honduras
A Grate services! Great service and customer service, very professional staff, I have been a client for more than a year and always quality of service, thank you very much guys
-
December 2023 by Phil_- E -_Phil
I usually only go to Jiffy Lube for my oil change needs. Great and professional service. Works for me.
-
November 2023 by Michael Bailey
This location and the Donaldson location dont know how to greet their customers plus this location didn’t vacuum the vehicle or clean the windshield plus i dont think they even did a checklist survey of vehicle and price was way to high for service received. Probably will go back to doing it myself after years of letting jiffy lube do all of our vehicles.This has been the worst year of service.Service: Oil change
-
November 2023 by Kellye Mooreland
The guys that are on Lebanon road North hickory boulevard were great especially red the new manager but everyone all the guys were great very concerned very fast they did everything that I had expected got me in and outService: Oil change