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February 2024 by Alexandrah Crystal
Rude, unfriendly owners! Don’t spend your money with these people. They have zero customer service skills, they are argumentative, and over all unpleasant people. Crappy equipment that barely works!! They don’t say hello when you walk in, or goodbye when you leave. We will not be returning.
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February 2024 by Kristina Gargano
This place gets one extra star because of their amazing selection. We went there to gear up my two boys for baseball season, prepared to drop several hundred dollars. We left with nothing. The employees here are not friendly or helpful at all. Their footwear area is small and there is nowhere to sit and try on cleats. We had some trouble with sizing and the employees seemed annoyed to grab different sizes. Also the stock room is really far away from the shoe display so it took a long time for them to bring out the shoes. Despite cameras being everywhere, they watch you like you’re trying to steal something. It’s very odd. We asked questions about some of the retail items and got one word answers. I want places like this to succeed but when competing with big box stores and e-commerce some customer service and/or people skills would go far.
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February 2024 by Derek Steele
Amazing business! Huge selection of the best brands and styles in baseball! I’ve visited in person and also shopped online. Customer service is first class. This is our first stop for anything baseball related!
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January 2024 by Jerry CHANEY
Great for baseball enthusiastic people.
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November 2023 by Ryan Bear
Absolutely amazing!! One of the largest selections of high end baseball gear on the planet! This store has what the pros use. The owner played professional baseball and knows exactly what baseball players want and need. Outstanding customer service combined with decades of baseball knowledge, literally make this store your one-stop shop for all things baseball! I would HIGHLY recommend Hit After Hit for all your baseball needs!
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October 2023 by Steve Spurlock
They everything for baseball era and softballers. Bats , gloves, catchers gear …..and a very knowledgeable staff.
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September 2023 by Mike Oakes
I ordered a couple pair of New Balance shoes that were hard to find. i was a little wary not knowing much about the company but I have to say I'm extremely satisfied with my purchase. Ordered the shoes around 6am. By 9am I had an email that said they were shipped. Two days later they were delivered. Great purchase and customer service. Thank you!
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June 2023 by Jonathan Laster
HORRIBLE!! nowhere on the website does it say anything about having to have your own bat or helmet before coming in to hit. So before you waste your time make sure to have both of those items.
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June 2023 by Jesse S.
Great place to go if you're in need of anything baseball related. Fair market prices on bats. Not a big fan of paying $20 to test swing a bat and only receiving a $10 credit on the bat if you decide to buy it, but hey that's the nature of this beast. Will do business with them in the future.
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May 2023 by Jessica
Went here recently and was treated with so much disrespect all because of the color of my skin. I will never come back to this store. If you’re a person of color do NOT come to this store!!!!
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April 2023 by Katie Sutherland
A swing..and a miss!!!!I will not be coming back to Hit After Hit. The first time we came, my husband took our 7 year old. He is catching on a travel team this year, so we are needing gear. First, we bought a catchers helmet. Before we left the store, the adhesive for the padding was coming loose. My husband went back to the counter to return it. The owner was very rude and inferred that our son picked at the adhesive and caused it to come loose. (Our son is super serious about gear and would NOT do this). We purchased a second helmet. More than TWICE the cost of the first. My son walked in the house, put the helmet on to show me, and the shell lining came unglued from inside the helmet. (!!!!) After my husband’s horrible experience, I offered to return the helmet. I thought that it surely could not have been THAT bad. Oh my word. It was worse. I returned the helmet, but I will never return to this store. The owner and the person running the register made it very clear that they thought we did something to the helmet. I have not been treated so poorly as a customer in a long time.In conclusion:1. Their catching helmets are not quality products Or if they were quality at one time, they’ve been in the store for a long time. I cannot speak for any other gear they carry.2. Their customer service is some of the worst I have experienced in Nashville.We are just starting our baseball journey, and Hit After Hit is losing out on a LOT of money we would have spent with them over the years to come.
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April 2023 by Cassandra Barnes
I've worked at Hit After Hit for 15 years.....retail is NOT for the faint of heart!!! All the horrible reviews you read online almost 100% have another side to the story. It's tough having a small business and somewhat trying to compete with big box stores that pay a fraction of the price for their merchandise but thankfully there are enough wonderful customers to balance out the few bad customers.I really wish I could respond to each review!!
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April 2023 by Katie S.
A swing...and a miss!!! I will not be coming back to Hit After Hit. The first time we came, my husband took our 7 year old. He is catching on a travel team this year, so we are needing gear. First, we bought a catchers helmet. Before we left the store, the adhesive for the padding was coming loose. My husband went back to the counter to return it. The owner was very rude and inferred that our son picked at the adhesive and caused it to come loose. (Our son is super serious about gear and would NOT do this). We purchased a second helmet. More than TWICE the cost of the first. My son walked in the house, put the helmet on to show me, and the shell lining came unglued from inside the helmet. (!!!!) After his experience, I offered to return the helmet. I thought that it surely could not have been THAT bad. Oh my word. It was worse. I returned the helmet, but I will never return to this store. The owner and the person running the register made it very clear that they thought we did something to the helmet. I have not been treated so poorly as a customer in a long time. In conclusion: 1. Their catching helmets are not quality products Or if they were quality at one time, they've been in the store for a long time. I cannot speak for any other gear they carry. 2. Their customer service is some of the worst I have experienced in Nashville. We are just starting our baseball journey, and Hit After Hit is losing out on a LOT of money we would have spent with them over the years to come.
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March 2023 by Raymond Karpovage
Been coming here for years and have spent hundreds of dollars here. Tried to return a jacket that didn't fit and was told no refunds, not even store credit. They will never see me again, hope that money was worth it because you'll never get another dime from me. If you're looking for batting cages don't go here, they are terrible. D-Bat is 100 times better.
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March 2023 by J Lew
1st class customer support!Large inventory of just about anything you can think of for baseball.Needed a bat for my son, staff explained every option available and recommendations for his size. Quick and easy process. Will definitely be back!!
