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August 2024 by Michael Hills
AMAZING experience with the Green Hills store! Matthew made it an awesome experience!!! Got a pair to surprise the wife with!
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July 2024 by Bill Bob
bad experience at the golden goose nashville store.
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July 2024 by Patty Primo
Recently visited the Nashville store and got my first pair of Golden Goose sneakers. The entire staff was attentive and so helpful. I worked with Mallory and she ensured I left with something I loved! I’ve gotten so many compliments on my shoes and can’t wait to visit them again for my next purchase. Highly recommend!
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July 2024 by Jordan Hadley (Universal)
Pay extra for customization ($150), designer wasn’t available and were told we could just bring them back. *We were not advised they could not be worn at the time*. Bring them back, say they can’t because they are worn (receipt says only returns need to be unworn), ask for a refund..”best we can do is store credit for next pair”…won’t be back for another pair after that customer service.
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July 2024 by Banjopickinchic
Shoes for when you have so much money you have to pay to look poor. Highly recommend
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January 2024 by LeAnn Hall
Highly recommend!!! Get Matthew and Chandler and they will hook you up! They worked with my sister and I to help us pick out our dream pair!!
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January 2024 by Jamie Spears
The man that works in there is rude
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January 2024 by Ezekiel
Chandler and Sam where both rude and made me cry
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January 2024 by Matison Baker
I've had good experiences every time I've been into this store. There was one instance when I really needed my receipt emailed to me because I ordered them through a link the worker sent me and no matter how many times I asked I couldn't get it so I had to talk to a manager who politely sent it to me. Every time I've been in everyone is so friendly, helpful, and polite. I always enjoy going into the store and buying shoes from them!
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November 2023 by Morgan Alexander
If you want a pair of Golden Goose, you need to go to this store and ask for Matthew. He is AMAZING and set a new standard for customer service. Skip the department store.
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September 2023 by Pauline Roman
Great store with excellent customer service. Had the opportunity to work with McKenzie on finding the right shoe for me. She was fantastic. All of the staff was very friendly and helpful. Five stars.
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September 2023 by Hannah Greene
Great customer service!! Felt like they went above and beyond in helping me just over the phone. I spoke with the sweetest girl, Mackenzie!!
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July 2023 by Tiffany H
Matthew was super helpful finding exactly what we wanted. Fantastic service!!
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July 2023 by Kelly Mcgown
Matthew was so amazing. He stayed wi the us the whole time, letting us try on multiple shoes until we found the right ones and the best part was he literally gave us his true opinion on which ones looked the best. Definitely the best day ever and a great buy. Thank you Matthew
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July 2023 by Kim Edwards
Matthew was so great to work with for my first pair of GG!!!