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January 2024 by Lamont Bunch
Knowledgeable Employees!!!!!!!
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January 2024 by Anndra Emerson
It's currently 7:10pm drove a long way to come to this location to get a gift and walked up to the store, they locked the door and turned off the lights?!!! Right at Christmas?! This is absurd! Guess this store doesn't like money....
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January 2024 by Mackenzie Gavlinski
Came into this location and was sent to Bellevue because the manager “couldn’t do the transaction”. Went to Bellevue and a super nice guy Anthony helped me out for a trade in on a phone. He was chattting with his friend when I walked in so it makes perfect sense he didn’t want to handle this. Told me trade in was only 128 and Anthony traded it in for 316. Really disappointed in this store, and their new manager. Would highly recommend finding someone new.
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November 2023 by Grayson 'Big Tasty' Boley
Associate was talking to himself creepily and he was not welcoming or friendly at all. Don’t usually have issues with this location but I definitely didn’t enjoy this visit
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September 2023 by Sabastion Spivey
My favorite game stop , always so nice and fast service
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September 2023 by Vincent Panell II
Great store with very knowledgeable staff
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September 2023 by Carter Davis
So good had a lot of everything employees were so helpful shelf’s not empty at all
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August 2023 by Doug G.
Stellar location and nice store, but lackluster service from the staff. Stopped in recently in search of trading in an Xbox due to an upgrade, and was looking to turn around and purchase a new PS5 controller with the trade in amount. We were the only ones in store and standing at the counter and somehow were still ignored for a few moments. Finally when we were engaged it seemed like we were a bother to assist. The visit should have been pretty simple and quick, but was less than good. Ended up across town at another GameStop location to trade in and scoop the new controller. Will hit the other GS locations before coming back here.
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August 2023 by Adrienne Connell
Donald was our salesperson, he was not helpful, and lied straight to my face. Wanted to get my phone number so he could make a sale outside of the store and give me cash for my playstation 4 instead of trading it in. Deceitful employees. Terrible experience!
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June 2023 by Chuck Starks
Friendly staff, great location. Ask about their points system, it’s really worth a membership!
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April 2023 by Loris J Petit-Frere
Money doesn’t mean anything but it’s the principle that matters. I hate writing bad reviews but unfortunately I have write one for this store. Don’t ever pre-ordered from this store. Dishonest store. There was a mix up at the store. One of their former employee who was fired from what I was told to us he didn’t place the Harry Potter order correctly. We have waited patiently for them to fix the matter ( several weeks and months). One the manager said they are working on it and it would be coming in few weeks. Well it was a lie. Came back 6 weeks and the manager was fired as well. Which didn’t make any sense. We called the store every other week to check status. Well we came back in the store to today. Close out the account and get a refund. We were told no because we didn’t have original card. Unfortunately that card was lost. And the manager said couldn’t do anything except for us to buy something. I won’t buy anything at this store. As a former general manager of chain stores. The way I was treated was so much unprofessional and the people aren’t serious about their job making sure the customer is satisfied and what they preordered was correct. I’m very disappointed. I would think twice about this store or maybe this chain completely.
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April 2023 by Zarita Croney
Their parking area is a nightmare. Also, when an employee goes on break they leave a paper sign saying be back in 10 or so minutes with no actual indication of when they went on break... very frustrating.
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March 2023 by Dark B4 Dawn
If you're a Pro member & ask for them to hold you an X series that day don't hold your breathe because they will give sell it before you can get there!
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February 2023 by christian moritz
Issues with refurbished console but great customer service
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November 2022 by JARVIS WARD
Worst location u can go to every time I go in the workers are very unprofessional. Been a issue trying to trade something in their for the past two weeks will not go to this location angina even tho it’s local I really think about ditching GameStop and use regular retailers. TAKE UR MONEY SOMEWHERE ELSE YALL
