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March 2023 by Geri K.
Super knowledgeable staff and responsive to all my questions involved in setting up a 501c3. They have a system to navigate the process logically and I found them engaged and easy to work with. When I needed legal advice on programmatic boundaries, their lawyers were super responsive. The state filing and IRS filing went smoothly. I found them to be top level professionals and they were critical in getting my nonprofit going. Fee was high but worth it.
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January 2023 by T W.
We have sent several emails with no response. Apparently our point of contact is no longer with the company. No one notified us of the change. When we called to speak to someone we were hung up on. This company has poor customer service and lacks professionalism. The ways in which they have illustrated this are as mentioned being hung up on by a receptionist who failed to listen and fully answer asked questions, being told that one of the attorney's (Ren) refused to speak with us, and being over talked throughout the conversation with the receptionist. The biggest concern is monthly, a surcharge of $350 is debited from our account. However, they find it appropriate to not communicate major changes via email, phone, etc. and do not have the decency to address our concerns or answer our questions emailed over 3 weeks ago. Simply unacceptable!
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November 2022 by Genevieve L.
We had Foundation Group help us set up our non-profit and at first they were great and responded well, but now we're three years in and for 2020 they filied our 990N late and didn't even let me know when their form was available to fill out. For 2021 they didn't even ask me the information needed to file and I recieved no response after I called and emailed them multiple times. They didn't even know we had to file a CT-12 and we didn't know it hadn't been sent until we recieved a letter from the state saying we were overdue and extra fees will be required. I ended up filing the CT-12 on my own after we paid the Foundation Group filing fees. Recommend them for setting up, but after that find a local accountant that will help you file any forms required.
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May 2022 by Linden D.
Not satisfied with service. Difficult to get in touch with administration--management refused to discuss policies and decisions and only reached out after our leaving a review. Emphasis is on administrative process rather than on service fulfillment with a contractual right for complete withdrawal of services without customer refund or recourse. Lack of transparency with contracts and completed work. Does not have a "customer first" mentality in resolving disputes.
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January 2021 by Matt Zemon
They did everything they said they would. Take2Minutes.org received our 501(c)(3) certification as well as the state charitable solicitation approval. I definitely would use them agin.
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January 2021 by Steven Paley
Our CommunityTennis Association desired to become a 501c3 organiztion and teh Foundation Group helped us through the whole process step by step. We coudl not have gotten through the process without them and we received our IRS approval without an issue. If you are looking to gain 501c3 status, don't attempt it without teh Foundation Group as your advisor!!
