-
August 2024 by Amgad Mikhaeil
Best experience so far! Mr. Semon Sobhy was great at his job.. He helped us with all what we needed from doing the wire transfer to answering questions and giving proper advices. Highly recommended bank and staff!
-
August 2024 by Diana
The people are lazy and don’t do their job they would take people they know and leave the others waiting in the lobby I’ve been here for 2 hours trying to get a situation done not only that but they are rude and disrespectful their was this Egyptian lady who was the sweetest and carried the branch but she quit sense she quit the branch has fallen and the people there done even know what they are doing this is by far one of the worst banks I’ve ever experienced you can’t even ask for anything here without having to fell as if you’re begging for it.
-
June 2024 by Tim Wilson
The staff has been friendly,helpful and very professional towards me and my needed services.
-
June 2024 by Mohamed Jama
This branch is horrible olso some of the customer service are rude they will not help you as you want like I opened new account and they make me keep the same card and I tried to activate I call them they keep saying this is old card we can’t activate you need to came when I get there the machine is down you got go some where else it’s wille experience
-
May 2024 by Moonspell 360
I went with my wife to open an account and the Arab guy who was supposed to help us is one of the rudest bank employees I have ever seen in my entire life. He acted like we were going to beg for a loan or something like that. We will never come back to this location.
-
April 2024 by golian gadalseed
The laziest bank I been in.
Every time I go to make a transaction they tell me to go to another branch.
That happened 3 times in a row.
-
March 2024 by Patsy chance
Drive thru takes FOREVER. Most of the time the teller doesn’t even acknowledge me once I do pull up. It’s so sad because this location use to be EXTREMELY friendly and you were in and out of the drive-through in three minutes or less. They are obviously having a huge staffing issue, but the staff that they do hire should be friendly. The lady today did at least speak to me, but I come to this location at least three times weekly. Last week they were extremely rude every single time . It still took at least 15 minutes today with one car in front of me.
-
October 2023 by Loungewear Lowkey
A few nice tellers. I've had several encounters with the not so professional ones. Drive thru takes 20 minutes minimum.. and that's when I'm the only car in the parking lot.
-
August 2023 by paul dodds
2 for 2 Fail! Need to deposit a paycheck, La vergne Location unavailable, tried here, same thing. 50/50 crapshoot whether ATM is operational, just like berry hill location. This bank must really only function as a debt generator.
-
March 2023 by King's Alabaster Oil
I Love This Bank! I Opened my accts, during a Rain Storm, My Wheel Chair Went rolling Down the parking lot & It Was a Mess, Soaked Went & The Customer service was Amazing! The Gentleman came running to the door to let me in..Which Was Very Sweet..
-
April 2022 by Zoom Baby
They are so horrible when it comes to communication. I took off work to come here to open a business account. Got here at 10 something , one banker is already on break. HOW??? Then come back at the time they say and he tell me I have to come back at 3:30. Cool but because I’m opening a business account I have to come back tomorrow cause they close at 4. TF I WORK TOMORROW. He didn’t even try to accommodate my time off, worst bank EVER . If I could give them ZERO STARS I WOULD !!!
-
January 2022 by t Totally
If give them a zero if icould. Worst customer service. I come inside to be waited on. Someone is in front of me. The woman said there's a wait. I wait and wait and wait and she continues to take drive through peeps. Ignores me. I'm fed up after 20 mins and left. I'll remove my business and not be back
-
November 2021 by tk
If give them a zero if icould. Worst customer service. I come inside to be waited on. Someone is in front of me. The woman said there's a wait. I wait and wait and wait and she continues to take drive through peeps. Ignores me. I'm fed up after 20 mins and left. I'll remove my business and not be back
-
May 2021 by Go away Not
One ward Understanding.
-
February 2021 by Deirdre Oden
Fast friendly service.
