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February 2024 by Rusty Chester
Very helpful and fast. Repaired a flat tire at a fair price. Staff was friendly.
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January 2024 by Bob Crawford
Fast efficient
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January 2024 by Kristen Dunlap
Kerylos took care of my urgent need and the other staff was great also.Thank you!
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January 2024 by Ross Holmes
Picked up my SUV after a routine oil change this morning - noticed that a stack of coins used for parking (as I head to work) is gone. Stolen. Disappointed the staff would rummage through personal affects, but what can you expect these days. Don’t bring your car here unless it’s completely empty if everything.
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December 2023 by La Questa Summeour
The staff were amazing and this location always services my car right the first time. This is the best Firestone location in Nashville.
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November 2023 by Channing Venters
Outstanding service! Performed a starter replacement on 09 Civic and back on the road in less than 24 hrs.
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September 2023 by Michael Wright
I really should have given them 2 stars since they botched the job the first time, but I'm giving them credit for honoring their bad work and fixing it at no charge the 2nd time. There was just a lot of inconvenience associated with it. 4 is generous.
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July 2023 by Emily
Got a flat tire in the middle of the night and had to get my car towed here to fix it in the morning. I was far from home and the people here were very understanding of my situation and got me in and out quickly. I felt very taken care of and was so thankful I was seen in a timely manner so I could drive home and sleep!
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June 2023 by Mohammed A.
I called other firestones near me because I just bought new tires 2 days ago and no one wanted to take me in to look at a tire because for some reason the PSI was really low on the new tire, the only shop that listened to me was this shop and squeezed me in the schedule was this one unlike the one in donelson that wouldn't take me in at 5pm because the guys wanted to go home at 6pm when they close at 7pm or the one in hermitage on Old Hickory Blvd where I bought the tires from. That same location also told me to just put air in the tire at any shop but the common sense in me says well if I'm going to go put air at least check the tire? Yeah I'm giving this other shops a 1 star for sure
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June 2023 by CandiJ
Went for oil change. Advised oil plugged was stripped replaced and put air in tires. Manager Andrew and front desk attendant Angel were very kind and knowledgeable. However I had one ongoing opportunity with an alternator I initially purchased in 2021 less than a year later alternator went out. July 2022 the alternator was replaced no charge. June of 2023 the alternator went out and again it was replaced no charge. This time before leaving Mr Andrew checked voltage and advised that again it was not sufficient and replaced the newly installed alternator. So I really question the integrity of their suppliers. I will choose Firestone again but I will also be more proactive and ask questions regarding their suppliers of any parts.
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June 2023 by LOL
Went and. Change a tire when I was getting ready to leave there was air coming out of of the bottom left I told them and they refuse to pach it or even Change it had to call corporate. Be careful
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May 2023 by Katie Williams
I visited this location 5/7/23. I had traveled from out of state for a concert. As a single young female traveling alone, it’s very stressful when you get a flat by yourself in a new city. The guy that helped me at the desk was very kind and professional. Although I was there for over 2 hours for flat repair, I was still pleased with the service. For my extensive wait, they didn’t make me pay for the repair. Thank you again for taking care of me.Service: Tires
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March 2023 by Cassandra
Every one there? Immaculate. Angel? Amazing. T? Talented. Paul? Skilled. My car broke down, I panicked for what that would mean for my wallet. Angel got me in and Paul and T took a look and fixed my car so fast it would put Bob the Builder to shame.
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March 2023 by Mandie Miracle
The staff was amazing and very helpful. I was able to have my car serviced quickly.
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February 2023 by Freddie Merritt
I like to do a lot of auto repair myself but some things you just can't do like front end alignments Sears used to be my first choice well we all know what happened to Sears . but hey I found a great place with Firestone very courteous staff highly recommend this one on Murfreesboro Pike if you're going to keep the car for a while go ahead and get the lifetime alignment $200 it's worth it because you're going to find out these roads in Nashville you'll have to get it lined up two to three times a year hope this has been helpful
