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October 2023 by Alexander Davila
Very limited inventory. Was a complete waist of time.
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September 2023 by Simon G.
I bought a watch for my girlfriend a few weeks back and wanted to get it sized from the jewelry section. The lady behind the counter asked me for a receipt. While I was looking through emails, she was seemingly accusing me lying that I bought the watch there. This was a big purchase for me and she was extremely disrespectful and rude. We will taking our business elsewhere in the future.
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August 2022 by Clyde J.
Nice department store, clean and well maintained. Staff are present and willing to help. All major brands are represented.
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July 2022 by Dexter 68
Better than REI.Wish had more locations.Plenty of selection,and sizes to choose from.The salespeople are not pushy like REI,and other places that sell shoes.Clean store,and plenty to choose from.If need shoes,then go here.:+)
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January 2022 by TAI BERRY
The worst!!!! Prices were good.... that's the only reason they gave 2 stars. Service ... TRASH!!! I had to ask 3 times for assistance only to be told that I would helped after the two employees finished gathering up inventory for another section of the store. What is wrong with this place? This is supposed to be an upscale mall, but I'm finding the service to be very low bar.
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January 2022 by Emily N.
Every time I walk in this store ....which is not very often for this reason, IF you can find anyone to help. I bought something online and they sent me the wrong item. I went to return the item and literally while I was standing in line the place was robbed! The poor lady working started yelling "help!" To no avail. She asked, do we have security? No one ever came. . Now I'm too scared to go in this store.
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December 2021 by Emily A.
I was told by the sunglass hut person that their shipping was over night . It was not over night. Still waiting to get it in the mail.
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April 2021 by Lindsey G.
I'm tired on these old white Karen's getting on here being mad about stupid stuff. They are lonely while their husbands find hot girls like us to spend their retirement funds on.
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December 2020 by Ronda Sue Fuquay Wildman
just a very nice place even if you don't buy anything still worth going in to just look
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December 2020 by Laila B.
Look at the pictures I took of the women clothing and judge for yourself. I've never seen so many hideous clothes in one place. That's all I have to say.
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November 2020 by Thida Kim
So beautiful place and everything is need. Happy shopping.. again.. again... again..
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November 2020 by Tori R.
I ordered a couch from this Macy's on Labor Day weekend 2020. On that date the salesperson informed me that delivery will take 12-14 weeks due to COVID issues. That would've put my order in around Thanksgiving 2020. I received my second notification today that my order is being pushed back to not even arrive in their warehouse until 01/02/2021. Nearly 17 weeks after ordering the merchandise. I only recommend ordering furniture from this Macy's if you're planning for a half a year out. The customer service of my original salesperson is nonexistent- no response and basically cut off communication after receiving my credit card info.
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September 2020 by Kayla B.
I bought a $400 bracelet here and then had to return it because the clasp kept opening. It was under warranty so it shouldn't have been a problem. I had to go to multiple service desks before reaching the jewelry section, because oddly the store is set up to only accept jewelry returns in the jewelry section. This is really inconvenient considering how many levels there are, it not a small store. I stood in the jewelry section for over 10 minutes looking for a cashier. A woman came up to help two other ladies but ignored me. I had to go up and ask where I could do returns and she just grunted "here." She barely spoke to me aside from asking if I took the tags off (I hadn't). I guess I wasn't dressed nice enough to get treated like a customer. I'll go to a real jewelry store next time, at least I won't be treated rudely and have to search through a maze to find service.
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March 2020 by Petra V.
I was in dire need of work pants. We travel A LOT. I went in to Macy's and bought my regular Levi 511. Went off to work. The pant jean was different than the pairs I had bought in the past. I love 2 hours away. Took me a couple weeks to bring them back. So I brought them in worn and they admitted Levi uses jeans from a variety of countries but wouldn't refund my money. They wouldn't even credit my account for a new purchase. Not to mention the lady behind the counter asking me "You have clothes right!?" AS IF ... the treatment I got today was a zero and if I could tell everyone I would. Also, I came here two weeks ago to buy a bed. I was ready to spend over 3500.00. Macy's doesn't deliver. So I was calling people to see a friend who could accept my bed delivery. They should be ashamed of themselves. Especially on a large purchase. Epic failure. So I went to another store and bought a better brand bed for more and it's in my home now and VERY COMFY. No thanks to Macy's. No wonder they're always chapter 14. Piss on this
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February 2020 by Lois Woodcock Smith
Good employees good parking
