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August 2024 by Chad Thomas
I have been coming to this Ferguson location for the past 10 years. Mike, David and everyone here have ALWAYS been helpful and went above and beyond with every order i’ve ever placed, big or small. If you’re in need of plumbing fixtures or supplies this is 100% the place to go.
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February 2024 by Chris Thoeny
Customer service at this store is pathetic and rude.
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September 2022 by Adam Hopwood
Welcomed us with open arms
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May 2022 by Chris Light
Closed on Saturday
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January 2022 by Matt Gill
The phone call said it all. One guy acted like he couldn't hear me. Clearly he could. I called back and talked to a decent human being, instead a waste of life. Still not much help tho.
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November 2021 by Craig Killebrew
Great selection
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May 2021 by Hunter Paschall
This is the worst supply house in middle Tennessee. The guys at the counter don’t know what you are talking about. They have about half of the things that the other Ferguson’s carry because some genius decided that it was a good idea to put a supply house in a strip mall.
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November 2020 by Julio M
Unless you are a licensed plumber and the personal friend of the clerk, you will be treated like trash. Totally unhelpful staff, couldn't care less about your questions or needs and you have to wait until their irrelevant chit chat with their friends is done before they will pay attention to you. Had to return the part they sold me after I explicitly told them the measurements I needed because they just picked whatever part and shrugged when I asked them if that was what I asked them for. Will try to avoid ever coming back here
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July 2020 by Jon Woodard
Rich and the guys always have what I need for all the jobs. Fast, friendly service.
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April 2020 by Dusty Dills
Found the same item on Amazon for a quarter of the price. When asked if they price match, he was very quick to discount my questions and I was told if the packaging was open, they won’t return the product... Sneaky, sneaky... Y’all opened the product in the store then sold it to me. So you knew you would take it back if it didn’t work. Shame, shame, shame... That isn’t good or honest business. We will take our business elsewhere. You have to be competitive in today’s society. You lost a lot of money on that one. It isn’t about paying less money, but rather doing honest business.
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April 2020 by Julio Marquez
Unless you are a licensed plumber and the personal friend of the clerk, you will be treated like trash. Totally unhelpful staff, couldn't care less about your questions or needs and you have to wait until their irrelevant chit chat with their friends is done before they will pay attention to you. Had to return the part they sold me after I explicitly told them the measurements I needed because they just picked whatever part and shrugged when I asked them if that was what I asked them for. Will try to avoid ever coming back here
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February 2020 by Coco Mania
Bad customer experience
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November 2019 by Heron O
You’d need to be there in person, forget about calling, you’d be transferred 3-4 times
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September 2019 by Heron & Alexis Ortiz
You’d need to be there in person, forget about calling, you’d be transferred 3-4 times
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April 2019 by David Parks
They've got pretty much everything you need here. Harry in helped me out in the HVAC section, he was super chill and helpful.