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October 2024 by Scott Bachman
Now that I've corrected the address & the name, it's much better.
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August 2024 by Alec N.
Excellent family owned shop. It’s always good to know a few trusted car mechanics in an area and they delivered here with super fast service, very honest appraisals, and decent pricing. I would return here for future repairs and would recommend it to anyone who lives by Sylvan Park or in the Nations.
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August 2024 by Shandi Cameron
I just can not say enough amazing things about this shop. I started having transmission issues as I arrived to Nashville from Texas Friday evening. As soon as the shop opened at 730 Monday morning I was waiting. They not only were able to work me in to look at my car, they also gave me tips on local sights to see while I waited. Once I got back and they had looked at my SUV they found the problem and walked me through what needed to be done next. These are truly amazing people who actually listen and care about their customers. That is extremely rare these days because the only thing most shops care about is money. Thank y'all again for all of your help, care, advice and even emotional support when I melted down. Do yourself a favor and support this local family business!!!
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July 2024 by Pat Fitzhugh
Provided them with information to see whether my warranty company would cover transmission replacement. Since it didn't throw a code, they recommended sending a video. I sent them the video, they received it, and were going to check with the warranty company to see if it was sufficient to initiate the claim for a transmission replacement. I didn't hear back from them.
After waiting a long time, I sent emails and made phone calls requesting a follow-up to this situation (so, was the video good enough? What did the warranty company say???), and STILL never heard anything back from them.
They might do good mechanic work (at least they used to, when my family was a regular customer for years), but customer relations and follow-up are also critically important.
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July 2024 by Parker Higgins
Straightforward on leadtimes, honest, fair charge, and they beat the quoted lead time. Will come
back here.
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July 2024 by Yoel Benjamin
Kind people, helped us out and had us on our way in no time. Thank you!
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June 2024 by Ed Cheng
The folks at Bass Ewing garage are just terrific. They helped us with a tricky transmission problem with our Toyota Sienna, and then came to the rescue again when it had an unrelated oil leak. They have definitely earned our trust and business! Thank you!
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May 2024 by Jared Martin
They were amazingly accommodating and helpful when my car broke down while traveling through the Nashville area. Friendly honest service!
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May 2024 by Maggie Canby
After visiting one transmission shop, I had a bad feeling and read their (poor) reviews. I decided to get a second opinion and found Ewing Bass, which was highly recommended on Google and Yelp. I am so glad I did! They took time and a thorough look to figure out what my car's issue was. Rachel was very helpful and patient with my questions when I asked to get something else looked at. Admittedly, I know little about cars. I was in a vulnerable spot, but Ewing Bass didn't sell me things or services I didn't need. They didn't try to scare me. Turns out an air hose was broken, and I didn't need a new transition after all. They got me safely back on the road in time for my move!
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April 2024 by Franklin Flowers
Great group of folks. Highly knowledgeable and kind. I will be going back for future automotive work.
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April 2024 by NASHVILLE BCYCLE
Mechanics you can trust! They do great work in a timely manner.
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April 2024 by Anthony Ladd
Just a wonderful little shop and people. Replaced brakes and rotors with OEM Lexus parts for half the cost of the dealership. Will be taking my car there again for future needs.
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March 2024 by Eric Nichols
After researching Nashville transmission shops, I brought in an older Honda Ridgeline with a slow transmission fluid leak. I appreciate the friendly and straightforward way that these folks do business. They sincerely listened to my concerns and didn't treat the situation as an opportunity to soak the customer with labor hours and parts. Their diagnosis and recommendations were welcome in an industry that has a lot of questionable actors. It's good to find a shop that proves to be trustworthy with competent techs. You can tell that Bass Ewing is a family business that works to maintain a hard earned reputation.
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March 2024 by Abby Collida
Had my beloved truck towed up here after she decided to throw the first tantrum of her life at 98k miles. Rachel has been absolutely WONDERFUL! She has been 100% transparent as they've worked to diagnose the issue, and ultimately recommended me to A.E.S. Services as it seems there are some electrical problems causing the strange behavior I experienced.I am so grateful for their transparency and for recommending me to A.E.S. instead of 'fixing' other things without a definitive answer to what the actual problem is. I have read so many horror stories of folks with similar-sounding issues as mine in their Chevy Silverados, where they would get something 'repaired' just to find out two weeks down the road that the issue is still present. These dang new vehicles and all their computers!Will 100% be back in the future if I have any other issues arise with my vehicles, and would highly recommend anyone in the area give them a visit too if you're in need of a good mechanic!
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March 2024 by Kimberly Phelps
If I could give them 10 stars, I would. We were in town for an appointment at Vandy Children’s when our car started acting weird. They got us right in and got us back on the road home (out of state) in no time. Honest, kind, helpful. All the things. Go there.
