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October 2024 by Cynthia McKinney
My salesman was Gerel Harlan. Since my only income is Social Security I had to have payments lower than 200/mo. Gerel was fantastic. He tried and tried to reduce it but couldn't get it low enough. Highly recommend Gerel!!
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October 2024 by Christine Lane
terrible terrible experience, i guess i should have checked these reviews before going here as i see others have dealt the predatory business practices here too. worked with alexa to view a car that was almost perfect, but didn't have everything. she was pushy but i gave her the benefit of the doubt as car salespeople are notoriously known for this and i appreciated dealing with a woman. that car didn't work out, but i was excited to have her in my corner eager to make a sale and keep her eye out for something else that would be a good fit. this all took a turn when i sent screenshots of my other trade in offer, and instead of just admitting they couldn't match and moving on, she took my VIN from screenshots and put it in their system with different details to drop my offer, so theirs went from significantly lower to significantly higher. disgusting business practices, now my other quote is diminished because of course she used my specific car details and overrode my original quote. really disappointing they would stoop to the level of sabotaging my deal somewhere else just to make a sale. i was even considering selling my car with carvana for the higher trade in as she had suggested so i could still work with her, but now i can't even do that. this is exactly why i avoid used car dealerships like this, sleazy sleazy.
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October 2024 by Katelyn Crowell
I have talked to Kyle on the phone twice now, being this is the first time I have bought a car at a dealership all by myself. I did have a few questions about the loan company etc. I was told several times if I had any questions or need anything, do not hesitate to call. Well Mr. Kyle has a degrading attitude about him, not very nice both times we have talked. You can’t get a word in either. There is no way I am the only one experiencing this. Hopefully his managers see this review and they have a talk about how to create and keep a good rapport with customers. On the other hand Alexa sold me my car and she did absolutely amazing, she’s an absolute sweet heart, took pictures of me and my daughter with our trade in and new car. This place isn’t all bad, just don’t let 1 bad apple ruin the bunch.
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October 2024 by SoldierI
Remember, Enterprise is not a repair shop. You need to get front-end alignment and take your vehicle to the dealer to have all factory recalls done.
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October 2024 by Joe Clark
Overall good experience, smooth, easy, and good communication.
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September 2024 by Dominique Williams
I recently relocated from Arizona and was in a time crunch to find a new car that would fit all of my needs. Gerel and Kyle were amazing and so helpful, understanding and patient around every corner. Gerel went above and beyond to make sure I was comfortable with the purchase and was so personable! A great welcome to the area! Would definitely recommend any friends or family to them!
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August 2024 by Maura Gonzalez
Enterprise in Madison TN is super I call the day before I go to look for a car I explain to Harvey what I was looking for he said he will get what I want I got there and he delivered exactly what I was looking for I ham happy with my car Harvey was so friendly and respectful great job see you all on my next purchase.
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August 2024 by Krishna S
I had a great experience buying a car here with Michael. The staff were very friendly. I was extremely nervous about buying a car, being that I am a woman (that narrative that car salesman take advantage of women buyers) and first time buying a car in many years. I love the car I chose however after carefully reading over all the paperwork I am unsure how a $16,000 car turned into $42,000 by the time I pay it off. I feel disgusted by this. I wish they would just say look, this car will end up being almost $42,000 by the time you are done paying it. I know it's all about the sell though so I blame myself for being so anxious and not going over every detail more carefully. Otherwise the process was smooth. I didn't get approved for the vehicle I really wanted but I did get a super nice small SUV that I can work with for now. I am a enterprise Girl. I love enterprise. I always Rent cars from them for trips and I have never had an issue with customer service. I have provided amazing and loyal business for them for over 12 years. That made going to this dealership easier for me.
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August 2024 by Charles Nitsch
Mike and the team were great!
Great experience!
View and apply online!
Test drive and sign!
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July 2024 by Fritz Czypull
Mr. Harvey Tubman was wonderful. Through a tough gauntlet of moving a truck from knotsville to Nashville he did not waiver. Once we test drove the 2021 RAM 1500 he made the purchase and paperwork process effortless!! Kudos to Henry and Enterprise!!
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July 2024 by Kristen Bishop
I would refer anyone looking for a vehicle to go here! They have great prices and low miles on all the vehicles. The sales team will find you what you want and answer anything you ask honestly. Kyle Went out of his way to help me with every detail.I was so happy with my experience and my car! I have not seen better prices anywhere els!
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June 2024 by Kevin Stone
The dealer, Khe, was awesome. He listened to me and thoroughly handled my situation. I have a new vehicle that fits my needs and price.
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June 2024 by lala stinson
I would give them 0 stars if I could. After tellling them I didn't won't to buy a car due to the payments being above my budget. They still was calling me and trying to pressure me into getting a car. While I was at work they ran my credit through the banks without my premission for a car I didn't even want. When I called them b/c it sent alert to my phone. They tried to make it seem like they were doing me a favorite and was really rude about what they did. No apology and the GM told me he would notify the lawyers once I told them what they did was illegal and hung up on me. Please do not use them. They don't care about the customer just the bottom line. Now I have 7 hard inquiries on my credit for something I didn't approve of them doing.
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June 2024 by Massa Mussa
Harvey was wonderful, he went and above and beyond.
Thank you sir!
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June 2024 by Jeffrey Soto
2015 grey mustang was financed to me with a dead battery 2023, it got fixed after the so called free 7 day trial. Salesman Trevor and the team took a chance to up charge me $8000 extra for being a newly enlisted army member first and last dealership deal!
