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August 2024 by Taylor Cobane
DISASTER‼️ I researched and researched a salon that was “ Nashville's premier destination for exceptional stylists & expert haircare. Element Salon Nashville surpasses the typical hair salon experience.” Direct quote from their website.
It was 2 hrs away from me round trip. But, for $2,000 plus I wanted the best.
Spoke with front-of-the-house employee in depth about my needs and concerns.
I wanted to tone down my very blonde hair and cover my grey root’s, hair extension’s and a line of products to achieve the healthiest hair I can get that has experience with long very (Naturally) curly blonde hair.
The receptionist told me she had the perfect stylist, Taylor.
Booked a 30 min consultation with Taylor that was more like an hour. I was very articulate concerning my hair that I do NOT blow dry my hair, I do NOT curl or EVER straighten my hair.
All I do is color my very grey roots.
She said she could perm the extensions to match my natural spiral curl.
Booked the appointment, arrived to find my extension’s were still straight. I guess she took them home the night before my appointment attempted a home perm that did not work. Said that I should by one of the curling irons they use at the Salon, $150 to achieve the same curl pattern (one size down from what the salon uses) I have naturally. Like most hair stylists with no natural curly hair experience she straightened it and put large curls on the bottom. Was not suppose to wash hair for 48 hours. I pushed it to 72 hours. Received my $150 iron and washed my hair.
It was a disaster! The curling iron was the wrong size and did not match my curl pattern and looked VERY fake. Went back a third time (6 hours of driving now). For her to curl my hair with a 3/8” curling rod and then present me with a $20 curling iron!!!
Now I’m stuck spending 2 extra hours a day trying to naturally dry my hair/extensions then curling all the extensions. ? At one point I spoke with the manager and she asked me if I’m using hairspray! That’s one of the top things NOT to use with extensions!?
To try and separate curly hair and straight extensions to try and curl extensions is a disaster! By the time I separate my hair from the extensions I’m left with frizz and destroyed curl pattern?
She also put a solution in my hair to make it softer and shinier, low lights and a rince. Now just a cpl weeks post all my grey roots are back‼️?
I bought their whole Kerastase hair Line plus extra. I spent 6 plus hours driving and tipped very generously.
I take long lengths to keep my hair heathy with perfect ringlet bouncy curls!
Now the top 3/4 of my hair is frizzy and does not match the curl pattern of the extensions! I AM NOT going to destroy my natural hair with having to curl it every day to match the extensions.
Taylor, even admitted I was her first naturally curly client‼️‼️‼️?
Totally was ripped off, lied to and miss lead!
This IS NOT “ Nashville's premier destination for exceptional stylists & expert haircare. Element Salon Nashville surpasses the typical hair salon experience”
I just waisted over $2000 plus six hours of driving to be totally miss lead‼️
Element Salon should be ashamed‼️‼️
TO YOUR REPLY!
That is what excuse your unexperienced hair stylist told me after the perm failed on the extension’s “Well it’ll match your texture of hair”
I SPECIFICALLY asked for someone who specialized in curly hair! Your receptionist gaurentee’s me she was. It seems at the end of $2000 wasted and a cheap $25 curling iron, after she already talked me into buying your curling iron at $125, she stated “Thanks for being my first girly girl client”!
I was lied to by everybody! When I called to speak with you, you said I’d have to deal with the hairstylist directly.
Horrible management skills!
What’s the average people talk about horrible service??? I’
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August 2024 by Patricia Lewallen
Sam was superb. Listened to what I wanted and did a great job. I love it.
Haircut from long to shorter ❤️
Requested style: Sam gives the best haircut and styling. She is precise and listens to individuals wants.Great stylist!
Stylist: Maddie was my stylist for the first time. She did a great job. Very kind, thoughtful and eager to please.
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August 2024 by Kimbra Morris
I love this place! Everyone is so friendly! Madison is the bedt!
Stylist: Madison nailed it as usual. It’s fun to watch someone in the mirror as they cut your hair when you can see on their face that they love what they are doing. And she does an awesome job! Love the angled bob and color! You know they’re good when you hear colleagues ask for their opinion. She knows her stuff, that’s for sure!
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July 2024 by Jacqueline Grant
Kate Hartnett is especially detail oriented and excels at both cut and color. She communicates extremely well and my result today was what I had hoped for. Thank you, Kate, and Element Salon, for achieving ypur commitment to deliver exceptional results.
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July 2024 by k ta
My experience there was awsm. I felt comfortable & at ease esp after explaining my horrible experiences at another salon. I will be coming back here to see Kate. She's so great & spent time talking with me on my hair goals & what I was looking for. I'm so happy with the service they provide here.
Requested style: Bob haircut to grow out my hair
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July 2024 by Cindy Miller
Madison Drossner did an amazing job cutting my short hair!
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July 2024 by angela jones
I had a great experience with Danny. He asked questions and listened to what I said. He cut my hair perfectly and I was in and out in a timely manner.
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July 2024 by Zac Hall
Maddie is not only thoroughly professional in her skill set, but also a joy to be around. She has a warm and inviting personality which makes it easy to feel comfortable and relaxed while she works. She knocks it out the park every time!
Requested style: Balayage
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July 2024 by Becca Creed
I love the way my hair looks after my appointment with Danny! It’s so pretty and Danny shared so many hair care tips during the appointment as well as kept me laughing. Will definitely come back next time I need a haircut in Nashville!
Requested style: Long layers and face framing
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July 2024 by Brandi Voss
My daughter and I love getting our hair done here! Sam and Kathleen are just the best!
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July 2024 by Therri Bradley
Sam was amazing and so knowledgeable. I loved the entire experience
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July 2024 by Sue Mulcahy
Danny does the best cuts I've had in years. I get compliments.
Stylist: My stylist was Danny . He does a great cut for me and is a nice guy
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July 2024 by Melanie A
Kate is wonderful. I took her some pictures and she cut my hair perfectly as she always does
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July 2024 by Ritu Varma
I love Elements! Great service, very accommodating, skilled hairstylists!!!
Stylist: Farhiya is a magician, I showed her a pic of what I wanted and she made it happen?
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July 2024 by Yousif Amedi
Stylist: Olivia she’s very respectful and patient with me highly recommend her ??
