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January 2024 by Laurel Miles
I only needed to return boots I bought online, with only 3 people ahead of me it took over 15 minutes to get to the register with only one cashier. There were plenty of other people working that I could see. One was even working at a register, but never even glanced at the line with I'd guess 12 customers behind me and growing. Definitely wouldn't shop or return an item here again.
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January 2024 by Lee Hunter
Went to buy shoes and the security guy told use they was closed and we had to leave and the store didn't close till 8 we got there at 7..
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January 2024 by T Overstreet
3.5 Stars.The young lady, cashier was helpful and nice. She was the only one at a register.
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December 2023 by Shelley M.
I bought a pair of boots online, went to the store to pick them up, tried them on in store and immediately handed them back to the cashier for a return. The boots never left the store yet it has been 10 days and I still have not received my refund. I'm tol 7-10 BUSINESS DAYS. Why would I not be refunded on the spot like most stores? I find this to be poor customer service and I will take my shopping elsewhere going forward.
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November 2023 by LESA MULCAHY
First visit...got a great deal on some Merrell shoes.
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October 2023 by Macy R.
KATIE IS SO SWEET! I came to DSW today to get some shoes to go with my Halloween costume! The store was clean and organized, and I found the perfect (yet dramatic) shoes! They're metallic gold knee high boots. When I got in line to check out a couple people had their kids with them and Katie, the employee working the register, was so sweet and engaging with them and even offered them some candy. When it was my turn to check out she struck up a conversation about the boots and gave me ideas of things to add on to my boyfriends coordinating costume. It really makes shopping (and anything else) a more pleasant experience when you can tell the employees enjoy their job and are happy to interact with and help others.
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September 2023 by Bruce Prehn
If you need a pair of shoes, it will be there a great place to get footwear..
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July 2023 by Mark Lilly
We shopped at DSW all the time when we lived in Arizona. The security guard at this one was following us around and said "excuse me" twice to my wife as he got into her space. She was about to buy some boots but put them back and we decided to leave.
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July 2023 by Mark L.
We shopped at DSW all the time when we lived in Arizona. The security guard at this one was following us around and said "excuse me" twice to my wife as he got into her space. She was about to buy some boots but put them back and we decided to leave.
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June 2023 by Abdul Jasim
I will definitely not shop at this location or any DSW anymore, because of their return policy! I wore the shoes only one day and I tried to return it, they refused to return!
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June 2023 by Melissa Pressley
Fairly rude assistant store manager claims she’d be fired for giving the normal veteran discount unless it’s Veterans Day because it would be considered a “manual discount” ? funny… didn’t seem to be an issue the day before and, it wasn’t Veterans Day yesterday.Extremely rude and dismissive even as we left to go to franklin dsw instead.
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June 2023 by Stephanie Richey
My go-to store for shoes! The staff is super friendly and theybkeenthw store organized.
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June 2023 by Abdulrahman Jasim
I will definitely not shop at this location or any DSW anymore, because of their return policy! I wore the shoes only one day and I tried to return it, they refused to return!
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May 2023 by Romy Frank
Why bother having a brick-and-mortar store (or offer order pickup) if you’re only open from 12-7 - even on Saturdays and the entire rest of the shopping center has different hours.
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May 2023 by Kimberly Scheuer
Found great deals on both women's and men's shoes. Many styles, well stocked. The store was very well organized and clean.