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July 2024 by Janice Connor
The pharmacist told me I was wasting his time when I was trying to get information and get help with a prescription.
I called the customer service number to complain. I was told they would send it to the Division Manager and I would be contacted. After no contact for several days. I called back and spoke to a person who told me the Division Manager would not call back. I then asked for a supervisor. The supervisor said the complaint had never been forwarded and the Division Manager would call me within 24 hours. Still no word.
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May 2024 by Blair Hurst
Very poor customer service. Will be switching pharmacies.
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February 2024 by Stephanie Bridgwaters
The Pharmacist who I was told he was the manager was very rude. I refused to let him demean me and as a senior citizen I am well trained to let people know when they are not being professional. Now this location will not fill any of my prescriptions. After using this location for over 30 years I will never step in another CVS store.
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February 2024 by Ale T
The store looks a lot better than it did some months ago. Looks like they're really cleaning up the place. Saw some people shoplifting during my visit, absolutely shameless. The pharmacy could use some work and maybe some more training.
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December 2023 by Alex Rinaudo
Front counter people are very rude and unhelpful.
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November 2023 by Alex McCandless
Frustratingly slow, understaffed, and unkempt on a consistent basis. The lack of a drive through for the the pharmacy is also a big minus. Pharmacy prices are also not competitive with others nearby.
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November 2023 by Lindsey V
By far the worst experience I have ever had on a reoccurring basis. I would give zero stars if I could. The full workflow and the plethora of technical issues/breakdowns cause such an alarming experience for both clinicians and patients. The company needs to revamp the system and revisit why they are in the business because it shouldn’t be for money. It’s also very alarming to be dealing with a corporation that are worried more about the number of bodies that they staff versus quality and experience to get patients what they need. And the incompetence of the staff and the apparent lack of training is astounding.
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October 2023 by denise ward
rude pharmacist!!!!!! The pharmacist was so rude they ignored me for over five minutes, so I walked to the other end of the counter to get someone’s attention. Then I they told me to go back down will be with me in a while rudely then I waited, and they finally knowledge me to get my prescription, but then walked off again. I couldn’t hear him. I couldn’t see him where they were going what they were doing, so eventually, the pharmacist just jumped up and started yelling at me telling me I was being too impatient. I was literally shaking in shock. I was pacing because I was trying to decide if I should sit down. Can they see me do they know I’m there i wondered. I’m also hard of hearing my back was hurting, had to go to the bathroom ….it was crazy how rude and disrespectful. I can’t believe that they get by with this.
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October 2023 by Hailey Nicole Terrell
Absolutely terrible customer service. Worst pharmacy I’ve ever dealt with. They don’t care about their patients whatsoever, they say they can fill your meds and then they turn around and say their out of the medication even though you confirmed 3 times that it would be ready by a certain time and date. Will never use this place ever again.
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October 2023 by Sarah Walters
Do you even read your reviews??? WORST PHARMACY STAFF EVER. Seriously if you work there please consider working in a non customer facing industry. So disappointing. Rude. Unprofessional. And the list goes on. Should have the zero star option.
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October 2023 by Gabriel Sinsolaris
Greetings. I want to say that this location is very short staffed at the pharmacy and the employees still working there all deserve a big raise.
I had an issue yesterday with my medication and went in to see only two people working with over 13 people lined up to get meds.
This sweetheart named Natalie was able to resolve my issue after I explained to her what’s going on.
Please give them raises. Two people working with over a dozen people lined up is not fair.
Thank you Natalie and best of luck in the future.
Gabriel Sinsolaris
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October 2023 by Mohamed Rafi
Looks like they do have lot of stuff! Like a mini Walmart!
Plenty of parking!
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October 2023 by Lia Malhotra
never answers phone calls
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October 2023 by Jason Watts
Such a refreshing swap to these guys from the Bellevue Walgreens Pharmacy.
Highly recommended
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October 2023 by Denise W.
The pharmacist literally yelled at me telling me I was being impatient. I waited for quite a while before I could get someone to acknowledge that I was there I couldn't see or hear anyone there was no one else in line. There was no one on the phone, so just trying to get an acknowledgment that hey I'm here seem to set him off, but I read other reviews and it seems like this is common for this pharmacist, I can't believe CVS would want someone like that working for them with all of these negative reviews. Obviously CVS is not gonna do anything and I spend a lot of money there well, not anymore taking my business to Publix.
