-
January 2024 by Errabella Revell
I had a great experience with Oliver and belena I highly recommend them. It was smooth sailing when it came to switching over my plan they helped me the whole time and the price and deals was really good if you need help with cricket go here.!!!
-
November 2023 by ANELYS DOMINGUEZ
Belen was so nice and helpful! Excellent customer service.
-
November 2023 by Razor Ray
Kimberly is so professional she took her time to transfer my inf to the new phone
-
September 2023 by Atkins Jay
Rabi is awesome. Helped me immensely with new phone and transferring contacts. A+++++ customer service
-
September 2023 by Rachel Hunt
I want to start by saying these people are very nice BUT be careful. When purchasing a new phone be sure to look at the keypad at every charge before paying . I must have looked over something and paid. 200+ then while setting my phone up she was like oh. I seemed to have charged you for a charger but just realized it came with one in the box. And I don't know how to undo it ,so what we can do is you keep it and we will throw in a phone case...my husband was like no. Give us a refund and she tried to say she didn't know how to do it. He said give us a refund and she figured it out quickly that was 29.99 . How can you work at a cellphone store and not know new phones come with a charger? You dont. She tried to get over . There cases are 40_50 dollars but same ones are 15 on Amazon. Just look at the key pad and check your receipt and don't let them get over. They must make commission off accessories and really push it but that not ok. Why did she even scan a charger in the first place without telling me? She tried to be quiet when she said it while my husband was chasing my son around and must have scanned it when I kept turning around to look at my son. Be careful. We will visit another cricket store from now on
-
September 2023 by Ingrid Holmes
Kimberly was excellent! She knows what she is doing and made the purchase and uploading of the new cell phone seamless! Thank you, Kimberly!!
-
September 2023 by Martin Hampton
Yeah I want to just met Kim she put a screen protector on for me she's very sweet and a very nice person
-
June 2023 by Squiggy Rudalf
Hello we were in seeing Kimberly at the cricket. We were in to see Kimberly at the cricket store and she was very very. kind
-
April 2023 by Carole Shirley
I came to Cricket to get help & Vennesa was amazing !! She was friendly & very helpful ?
-
February 2023 by Tomeka Jordan
Rabi is incredibly kind. He's very genuine & isn't just trying to make money off of u. He takes the time to go through each phone your interested in. He did a great job!!!
-
February 2023 by Country Girl
Terrible series I took my aunt in to get a new phone. We were not greeted and the Hispanic girl suggested tht my aunt had dropped her phone.Acted like they didnt wanna show us new phones. My auntgave her ID and phone# yet they said without her 4digit code they couldn't help her.This was a terrible experience and of course when a ww came in they overly greeted her. WE WONT BE Back to this store
-
January 2023 by WATB Ministries
This place is awesome! Our pastor needed to switch phones and they were so nice to make the change for us! Thank you Cricket!
-
October 2022 by SANDRA BRIDGES
My grandson and I got new cell phones that day. Employee was very courteous and helpful. We had a very good visit and will return again if we have problems with our phones
-
September 2022 by Kim broyles
Very very nice customer service. I had came there today with my client and Kimberly was very patient with us. We had to do some extra stuff and not once did she complain. She smiled the whole way through the process. I haven’t had this type of customer service in a minute. Thank you so much this is how customer service should be!
-
September 2022 by Patricia Starnes
Kimberly is Very professional & pleasant in helping me with my transfers she took many hrs she take care of me . Just a great employee.
