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October 2023 by Brittany Labonne
These people scam you they started a phone transfer without telling me and when they said it was 250$ I couldn’t do it and not I have no service even with my old provider
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January 2023 by Kee Ww
My family has always had a good experience at Cricket on Charlotte Ave. The team is gung ho.and goes above and beyond!.thankyou cricket team!
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December 2022 by Ethan&Kristi Toombs
My family has always had a good experience at Cricket on Charlotte Ave. The team is gung ho.and goes above and beyond!.thankyou cricket team!
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August 2022 by cat lover
I wanted more accessories options... I got tired of waiting for customer service rep. I left.
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June 2022 by Naticell Rollins
Awesome team! I had a problem with my phone, I stopped by and Deya he is amazing, he helped me quickly and he didn't charge me. I highly recommend this store.
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May 2022 by kammeran
What started off as a good experience turned sour and shady very quickly. I simply inquired about additional accessories for my iPhone and the guy unbeknownst to me had already charged me for them and didn’t say a word. His excuse was that I did not ask him about the price. Dude I didn’t ask for the accessories, I asked ABOUT them. To charge someone $129 for a case and privacy screen is ludicrous to say the least. Especially after I already told you that I had ordered the materials from Amazon to be delivered today. Then when I noticed the price he said that because he transferred my data to my new phone it would be $50. I usually don’t have issues with cricket, but this is just bad business. Lastly he wouldn’t let me trade my great condition iPhone XS Max in prior to purchasing my new phone. I’ve been with cricket for 15 years and I’ve never heard of this nonsense. I get you’re trying to get a sale, but you’re going to hurt your business doing shady things to loyal customers. Do not go here!
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April 2022 by Terecia Jones
Horrible customer service refused to sell us a phone said it would hurt him we have been with cricket for 5+ years never missed a bill and was treated horrible by this guy in this store
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January 2022 by Philip Tucker
Went there today to get a new phone and the guy working there was very helpful. He went above and beyond to get me back up and running after my old phone was rendered useless by Cricket's forced upgrade to 4GLTE/5G. I was in and out of there in no time. I would definitely recommend and will be going back there for anything else I need.
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February 2021 by rhonda rodney
love Angela at west Nashville, on Charlotte. She works with ya. takes her time explaining the phone functions..
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September 2019 by Mohamed Mohamed
Great place to pay your bill the guy there is very helpful and there is never a wait line
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May 2019 by Tammy Moore
They were very rude and they do not have the right times for when the store open and closes on the website the man closed right as we walked up and locked up the store right in front of us I do not recommend this store
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February 2019 by Maria Johnson
The employees are friendly and i don't feel rushed. Its usually not busy in here when i go.
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December 2018 by William Anderson
Great service reasonable prices who cannot be there
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December 2018 by Curtis Messick
I love my cricket wireless.
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December 2018 by santi jones
In my budget
