COACH Outlet is a renowned global fashion brand founded in New York, known for its high-quality leather goods and accessories. The store at 236 Opry Mills Dr, Nashville, TN 37214 offers a wide range of stylish handbags, backpacks, wallets, and shoes for both men and women at unbeatable prices. Customers have had mixed experiences at this location. Many praise the genuine and sweet employees, with one reviewer highlighting the excellent service provided by Angel, Victoria, and Stars. They noted being greeted and welcomed warmly multiple times. However, others have encountered less friendly staff, describing one employee named Thania as having a "trash" attitude, being rude and short with customers. One shopper was disappointed that most employees did not offer any assistance until Kristin stepped in to help find the specific bag they were looking for. Despite this, they were satisfied with Kristin's attentive service and gave the store a 5-star rating based on her assistance alone. Overall, the COACH Outlet store seems to provide a mix of positive and negative customer experiences. While the products and deals are praised, the level of service can vary greatly depending on the employee. Shoppers are encouraged to visit and judge the experience for themselves.
Heather at the counter is the best!! Above and beyond with her assistance.
June 2025
Sometimes you need a different type of gift for your wife. Am I right? Over 30 years of marriage helps to understand what is required to keep a happy life...
May 2025
Very friendly staff and very helpful. This one is a great outlet store.
