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January 2024 by Von Cee Von
Horrible place, nasty staff, and bad cars!! Long story short I had $854 left to pay and they told me that if I don’t change my Car Insurance that they was going to repo my car. No where on my contact does it say anything about having a certain insurance. I have Direct Car Insurance!!! They decided that they no longer want me to use that Car insurance!!! They’ll smile in your face and get you to pay but once it’s time for your last payment they will do anything to get the car back to resale it to another person.
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January 2024 by Brianna Mcmurry
My brother bought a truck with Ride & Drive. These are not good people.. wait until your next paycheck to add to your down payment and go to a better lot. If not you will lose more money and respect dealing with Car Concept/ Ride & Drive!Go to 615Auto or something
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January 2024 by black hill
Thanks to Whitney at car concepts I got a great car today very nice and helpful went above and beyond.
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November 2023 by Public Nuisance
??Buyer beware, they will automatically repo ya car over any little discrepancy. And of course the expense is at the hands of you. & And when I tell you they stand on business they stand on business! WHEN THE CAR IS "AS- IS" THEY MEAN IT. So any little problem ya got with ya whip! It's your problem and your expense cause they will definitely tell you in the state of Tennessee blah blah blah AS-IS!!??
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November 2023 by Stacia Howard
Omg Great ppl Great "looking" cars BUTI bought it for 1800 haven't had it 60 days and it's ALREADY broke down ? Have had to have it towed twice And now no one seems to be able to tell me what's wrong with it ??? There's no Lemon Law here huh? Fix it Lord Unbelievable ☹️???
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October 2023 by Teja’s Reflections
They are very unprofessional. They sale you messed up cars just so that they can get it off their lot. No one cares about whats going on once you drive off with the car. They say you need full coverage to pull off , but come to find out they never gave me full coverage, and let me drive off with liability only. DONT GO HEREALL the people are ghetto & they argue with you instead of trying to fix the problem. They ALL get attitudes, when their the ones not doing their job right in the FIRST place.
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August 2023 by Reva Howard
This was the most un professional place I've ever seen the office was nasty and had a terrible smell the lot workers looked and acted like they were strung out it's in a remotely bad part of town they are unfriendly n rude if you need a car I most definitely would not recommend them or any of their sister lots ect, ride n drive they will not work with you and are ruthless
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July 2023 by Deshon Wilson
These people are complete TRASH! Repossess my car over $75! One payment like come on!! It should be illegal for you to jump in someone’s trucks and just leave! I run small businesses a warning or phone call would be nice! Then they took my trailer with them which had nothing to do with the repossession! I’ve gotten 5 cars from them and normally keep my payments up so think what you want. But trust me when I tell you this people are LITERALLY TRASH!! And the car you pick has a 40% chance it’s a good one. I would never recommend Car Concepts LLC or Ride and Drive LLC
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July 2023 by a “skeletal” p
My car was there for 3 weeks and when i got it back the carpets were all torn up in the trunk and a box with some kinda bracket was left in my back seat.
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June 2023 by Jennifer Richardson
This is where they brought my brothers vehicle. Called and told them what day we would be there to get things out of the vehicle and when we got there they were very polite. Michael is the one we worked with and he was very considerate of our predicament and helped us get a few things off that needed tools for. We had ran out of time that day so we had one more thing to take off and Michael took the vehicle somewhere else to have it carefully taken off for us. He kept it with him at his desk until we came and picked it up today. We gratefully thank Michael for taking the time to help us and caring
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May 2023 by J Phillips
Literally just left after sitting there for an hour. No one even helped me no one tried to sell the car. The women behind the desk was lazy and said I had to wait for the owner. Do not go there.
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April 2023 by jessica cruz (jess)
This is a kewl place .. the ppl are great except the hispanic chic... straight up j*** , needs customer service skills and not assume because I look hispanic you prefer spanish. Nasty attitude . She makes us not want to buy another car from them . Before her recent hire it was a wonderful experience!
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March 2023 by Courtney Parham
If I could give this place the worst review possible I would. I bought a car from someone who apparently owed this place an I had no idea about it. An they came an took my car when I was at work an then I called them an they told me to come up there an we could work something out. So I drove 2 hours up there just for them to tell me that I can't get my purse an belongings out of the car. So therefore the police will be involved.
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March 2023 by Courtney Nichole
If I could give this place the worst review possible I would. I bought a car from someone who apparently owed this place an I had no idea about it. An they came an took my car when I was at work an then I called them an they told me to come up there an we could work something out. So I drove 2 hours up there just for them to tell me that I can't get my purse an belongings out of the car. So therefore the police will be involved.
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February 2023 by August A
This dealership is a scam. They posting cars for good price whey don’t actually have.
