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“I have had the pleasure of purchasing several batteries from this company. They go out of their way to provide excellent service that is not matched by anyone in today’s environment. It's almost like the way service was meant to be going back to what the relationship should be between customer and vendor.”
“I had a very good experience at this location starting from the online ordering process, to getting to the store, and having the gentleman (Ricardo) install my battery for me. I feel good about the purchase I made and I expect that it will last me for 3-5 years. Definitely take a look at this as an option for your batteries and more. The online ordering gave me a small discount which was the reason I came to this store vs a couple of stores that are closer to where I live. Savings, service, selection.”
“Gary Turner was great! He was able to fix my Son’s headlight issue right away while we were down visiting from MN! Very knowledgeable, friendly and would highly recommend this team! Thanks!”
“My mechanic had called ahead to verify our store had the part we needed, and the staff had it ready for me, greeted me pleasantly, and got me in and out quickly so I could get my van back on the road safely the same day.”
“Customer service is great wait time was short. James was very helpful. He was helpful in choosing the right battery for my car and also helpful with the price points, and he installed my battery. Thanks James.”
“?James at this O'Reilly's is amazing! He has helped me countless times diagnose my car for issues that have occurred and most recently helped me with a bad battery issue he is honest, kind and goes over and beyond to make sure that I always leave O'Reilly's well informed and happy He's a valuable employee and deserves recognition and a raise for his knowledge, exemplary customer service and sincere concern for his customers.”
“O'reilly's has probably got the most comprehensive auto parts in Middleton. I was impressed with the customer service too even though it was awake it was still great.”
“The salespeople at O'reilly Auto parts are helpful, good-natured, and do their best to make sure that you get the right part at the best price! As a long time customer of O'reilly, I have always depended on the database that they have in their stores as well as the experience database that they each possess in their persons. Sometimes, parts numbers change, and then someone who knows when that change happened - that person is often the sales specialists in front of if you!
Thank you, Bub O'Reilly, for building a great place to go for all our automotive needs!”
“Oscar was very professional and helped me find the correct wipers for my car! I love the friendly vibe of the store as well, couldn’t get better service anywhere else!”
“Ethan was not only friendly and informative, he also went above and beyond the sale to help me come up with and implement a solution for my car. Five stars is too few to rate the service I received. Thank you Ethan and O’Rielly’s!”
“On my way home from work on 5-4-24 , my car decided to overheat, so I stopped to see what happened. The heater hose broke and was spewing coolant everywhere. I looked up the nearest oriellys, which was only a minute away. I went in and got help from Manager Randy. I had no clue what to do in this situation, but he knew exactly what to do. He helped me for 2 hours trying to get my stupid car to cooperate, and in the end, we had to Jerry rig it because the part I bought from advanced was missing parts. Throughout the 2 hours, Manager Randy was helping me he was so sweet and kind. Honestly, he was like an angel sent to help me. I was still an hour out from my house, and I wouldn't have been able to get home without his help. I'm so grateful he was there to help that night. Manager Randy deserves a promotion and raise!!!!!”
“I went to this store looking for help with my late mother's car. The older man inside was so kind to me and my son. He helped me understand why her car was making noises. Great service”
“They had exactly what I needed. Wix oil filters. Dana makes Wix filters and I used Wix filters on big rigs years ago. They're excellent for cars also. That's all I use. So buy Wix filters for your cars and trucks.”
“Good store,but sure they tired of all stolen merchandise every day.If they would let one get out of this location,and watch......everything stolen from their....gloves,tools,air fresheners,jumper cables...All go straight to SouthernHill market right down the street on corner of nolensville,Pike,and Edmondson to owners,or cashier for fraction of true cost for crackheads to get cash for dope.Oil also.All true.Right down the street.”
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“The store was clean and well staffed. I ordered batteries online and picked up in the store. 2 employees helped me load the batteries (5 golf cart batteries) into my van. It was greatly appreciated.”