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January 2024 by Zoey Stitt
Aussies visiting and doing a roadtrip from Nashville to NOLA. No other way to say this.... Worst car rental experience ever..... Our car STANK of WEED from the moment we picked it up. Was so embarrassed handing it over to the Valet.... Must of thought we were dead set pot heads lol
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October 2023 by Satch Satch
So I set up through Uber/ Avis to pick up a rental car in Nashville so I can Uber in it. So I take an Uber from Knoxville I get there. Not only do they not have a vehicle but they also told me they don't partake in this agreement in heaven for a few months. So there's 188 thrown down the drain? Thank you Avis thank you, Uber
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August 2023 by Vee L
Mr. Anthony Booker provides exceptional customer service! He's very courteous and professional. He goes above and beyond the call of duty to ensure that my needs are met. His staff supports him and provide excellent service too. Top notch experience each time!!
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August 2023 by Melissa Chyrklund
Everyone was so friendly. I had to extend my rental twice due to unforeseen circumstances and it was super easy to do! Will definitely come back again!
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July 2023 by Traveler
This five stars is for Mr. Ken. As soon as I parked that RAV4 home greeted me at the door. He ask how my trip was and if I had any issues with the car. He got me in & out quick. He makes Avis/ Budget rental look real good especially compared to the downtown Tampa FL location. Ken was professional dressed, proficient, and polite. He exemplifies exceptional customer service. Thanks Ken
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July 2023 by Lotta Velger
Worked with Anthony out of the 1st St location in Nashville. He went above and beyond to accommodate all of our needs, including dropping car off at our hotel and arranging for a return at another location. He was readily available for all our calls and questions with a level of professionalism rarely seen today. The level of customer service was extraordinary and should be at the top of everyone’s list when needing a car rental in Nashville!
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June 2023 by Zebulon Hopper
Honestly I can't imagine all these bad reviews being legitimate. I have rented from these guys numerous times and have always had a good experience.
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June 2023 by Quiceg Williamson
Great customer service with all 3 workers Dusty,Fish, and Ken. Gave me an unbelievable Great rental price better than online. Will most definitely be using this service again.
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May 2023 by The Quest For Truth
Not a good fit. The hours are not consistent. Your schedule fluctuates either for mornings, midday, or nights. The pay is ok, but as long as you don’t have heavy bills to pay.
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May 2023 by Steven Rinkus
Honestly wish I could give zero stars to this place of business. How do you have a closing time on Saturday at 12 o’clock and schedule multiple reservations also at 12 o’clock. Arrived to find the business closed and multiple angry customers there with us. I will never use Budget Rental again because of this place.
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May 2023 by Jeremy Britton
Allows reservations and payments to be booked through Priceline and won't honor them if you come with Chime cards. They claim this rule is on their website but it is not. Left me stranded for my trip!
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May 2023 by sherrylynn haupt
The gentlemen working at the north 1st street location on 04/29/2023 were genuinely nice, professional and prompt in helping fix a major car issue from the avis airport location. Thank you again!
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April 2023 by Sophie C
We reserved a rental car here and arrived to pick us up. They let us know they didn’t have any rental cars and wouldn’t have any for many hours… leaving us totally screwed for our travel plans!! Front desk guy was useless, I would NEVER recommend this company!
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December 2022 by Amber
Fraudulent activity. If you double up on insurance, through them plus through Uber, they still try to charge you for handing out cars that are not given proper maintenance nor given safety tools such as a spare tire.
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October 2022 by Karen H.
Super easy rental car place to get in and out of. All the people that worked here were super helpful. Kind people and good service! Plus they upgraded me to a larger car at no charge. Couldn't have been more happy with my service.