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March 2024 by Noehmi
Had what we needed and the cashier was very friendly and helpful!
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February 2024 by Ronald Lyons
Great service ! Knowledgeable sales staff!
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January 2024 by Krishna S
The staff is always polite to me?
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December 2023 by Jordan Isbell
Just make sure they give you the right part.. was giving the wrong part.. and almost left me stranded
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October 2023 by timothy matthews
In my case, I only needed someone to 'pull a code' having been greeted by the dreaded, illuminated silohuette of an engine from the dash. Early afternoon on a Sunday. 'Lucked up; not busy at all. They were able to grab the scanner and address my situation almost immediately. The tech was knowledgeable, helpful and somewhat reassuring. Aside, she was profoundly kind.The cost of the new/needed/prescribed part prohibited me from purchasing at the time, but I walked away knowing what I must do rather sooner than later thanks to the proficient and pragmatic/objective - and again very kind representative. I was in and out within mere moments - so I feel that their speed of service is another mention entirely that I should highlight at this time.
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October 2023 by JH S
I was so pleasantly surprised by the professionalism, courtesy, and knowledge by the staff at this store. They went above what was expected and taught me along the way.
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August 2023 by Jon Bragg
Staff knows about cars and car parts, very helpful! Thx
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July 2023 by Paras Kapoor
You can get most of the auto parts you're looking for, but it's a bit or miss with the staff wanting to help you. I've had a good experience with one employee on an occasion, but the next visit hit an employee who said that they weren't available to answer my question and help me search for a part. I just went to O'Rileys up the street.
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May 2023 by Kimberly Kay
A+ customer service. The service attendant, Matt, who helped my mother and I find parts for her car was great. She had to put her mechanic on speaker phone to communicate what parts we needed and Matt was very patient with us. He was also very informative and let us know the dangers of risking purchasing parts from cheaper online stores instead of at AutoZone when we asked what was the difference. Thank you so much!
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May 2023 by Jennifer Selley
I went to the location on andrew Jackson in hermitage and the manager was there, I didn’t get her name but she put me at ease. I went to get my oil changed at vavoline and they told me my battery was bad and needing replaced. I had a weird feeling so I stopped in and had her check my battery which it was in perfect shape. Excellent customer service. Thank you so much to whom ever you are!!!
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May 2023 by Barry Swanson
I got what I needed which was a check engine light report. The guy who helped me basically handed the device to me . Nothing like the tv commercials portray of how happy the are to do it for you?
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January 2023 by Chris McGuffin
Came in for a battery replacement. The guy working there got the one I needed (didn't try to oversell me the expensive one either, and was honest about it). Went outside and had it installed within minutes. Then tested it so make sure the whole system was running as expected. Overall, very nice and professional.
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January 2023 by Zach Brown
I only go here because it’s the closest to my house but the service is always terrible. It’s like they refuse to answer any questions outside of yes or no. Sometimes I have a car issue I need help diagnosing and they offer no help whatsoever. Drive the extra mile to O’Reilly’s if you want car help.
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January 2023 by Semper fi
Good store. GREAT PEOPLE !!! They are super knowledgeable and friendly and as patient as the day is long.Great Job Team and Familia !!!
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January 2023 by Ken Claybrooks
Perfect, upper management expect alot out of the employees, and is not willing to pay for that expectation