AutoZone on Charlotte Avenue in Nashville is a leading retailer of auto parts and accessories. The store is always busy and well stocked. Customers note it can take 15 to 20 minutes to get help, but the staff is well trained. The store manager is consistently described as pleasant, informative, and helpful, going above and beyond to answer questions and provide great customer service. Employees help resolve auto problems, even talking customers through challenges over the phone and in store. The team is recognized for giving their all and providing exceptional service.
This location is always busy! Well stocked store, but it takes 15 to 20 minutes to get help. The staff does seem well trained.
June 2024
The store Manager Tascha is always pleasant and informative. Goes out of her way to help customers with questions or concerns about products. She is always giving her all! You can tell she loves what she does! Autozone is blessed to have her on the team! I know she will go above and beyond with Autozone ????????
June 2024
Store Manager Natasha was very helpful with looking up auto parts for my vehicle and answered all my questions relating to vehicles. She provided me with great customer service!