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January 2024 by MERIDA Rhodes
I received great service from J.D. and Imperio Adan. Both of them was wonderful to me.
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January 2024 by Laura Ashby
Nicholas and Lela were extremely efficient and helpful at replacing my lost IPhone! Best service I have ever had with Phone service!!!
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January 2024 by Debbie Sanderson
All was great!
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January 2024 by 3vilsock
After going to several other ATT stores with my time using ATT, the Charlotte Pike location is the only one I have left happy every single time.Do not go to Bellevue location!
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January 2024 by Tyler Buntin
Nick was the most professional I’ve ever worked with.. I recommend him all the time
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December 2023 by Doug G.
This AT&T Store is located in a small plaza that sits in front of the Nashville West Shopping Plaza. For the most part, this is a standard AT&T location if you are basing it on stock, layout, etc...however how they differ here is the service. I called in to the store a few moments after ordering online and connected with a friendly Associate who gave me the rundown of the process and guaranteed that if I arrived by closing time, I would have my new phone. I arrived and sure enough, he remembered me and had my phone ready to turn over. Additionally, he made the set up process easy since I was going to be flipping over all my info from phone to phone at home. Additionally, we chatted a few minutes about watches, and he took his Ultra 2 off and let me tinker with it for a few minutes to help my decision. Overall, positive experience at this AT&T location. I do not visit the actual stores often, but if I need to, this location is the spot.
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December 2023 by Casey Brogan
The store was the easiest one I’ve been to. Even though they were swamped with customers I got greeted immediately when I walked through the door. I didn’t even have to wait very long. Andrew was the one who ultimately help me And had me in and out of there in record time. Five stars across-the-board
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November 2023 by Daniel Anderson
Got to work with Andrew and Beshoy! They are great at their job and helped me navigate all the questions I had. Couldn’t recommend more! They really personalized the process and took good care of me.
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November 2023 by Nedra Chesnutt
Imperiou is so professional and smart. She also has an incredible amount of patience. She's a great salesperson as well. No pressure just a soft sell. What an asset to AT&T.
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November 2023 by Jim Brightman
Amazing staff. I’ve been in here a couple of times and each time it’s been an amazing experience. Staff is very helpful and patient. I didn’t even want to buy a couple of accessories that I did but after the associate showed me the benefits it was an easy decision. Highly recommend this ATT store.
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November 2023 by beth sousa
Looking for a phone? Don’t get caught lacking and cruise over and ask for Marvin. He will put you on game! Good lookin out Marvin! Best experience at an AT&T I’ve had! Facts!
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September 2023 by Kevin Felix
If you need any services go in store, the guys who come to your home are third party. They offer services and can't full fill deals. When they come around do not even listen, send them on their wat
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September 2023 by Kelly Cole
We just had the most amazing experience with Marvin. He helped my husband fix his phone that had some water damage. He was so professional, pleasant, meticulous and made us laugh. We have been long time AT&T customers and we are now even happier to recommend our friends and family to Marvin! Thank you!
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September 2023 by Melly Shelley
I wouldn’t go to any other AT+T location. Kwame was amazing, so smart and full of good info, he made a full family phone upgrade go smoothly and easily. Uriel handled the data transfer and was patient and kind as he answered a million questions. Very impressed with the staff at this location!
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September 2023 by Ademola O. Cole
My cell phone fell in water, which prevented it from making calls, texts, using data for GPS or internet browsing. The AT&T rep at the AT&T store at Charlotte Pike in Nashville called Marvin was attentive, meticulous, and professional in solving my cellphone problems. I highly recommend AT&T now to my friends and family!
