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August 2024 by iWorship (igooogi)
I ended not buying there but James Ruffin showed stellar customer service skills to create a competitive bundle for me. Highly recommend
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July 2024 by Robin Greene
Thank you to Ashley Outlet in Antioch for a fun furniture shopping day! I found the perfect fit for my new apartment. James was friendly and professional - I will definitely be back ! ?
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July 2024 by Terri Dewberry
Unaware Ashley had an outlet. Found exactly what we were looking for. James was awesome.
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July 2024 by Alicia Chatten
The buying experience was fine. Delivery and set up not so much. I was 14th on the delivery schedule and it ended up being after 9pm before they arrived to my house. Then didn’t leave til about 10:20pm. I have emailed customer care, called several times requesting a call from a manger and still have not received one. I have been told to submit a claim. The slate on the bed they delivered are already bowed. The support legs do not reach the floor at all. This is completely unacceptable and at this point I’m ready to return the bed.
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July 2024 by Erica Griffith
Recently bought a couch from this location. All staff was friendly and got a deal. Couch fits in the space perfectly. Cannot recommend Ashley furniture outlet enough.
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July 2024 by John Ezzell
I recently spent a Sunday shopping furniture outlets for a new couch. I wasn't having much luck, and Ashley was the last stop on my list. James greeted me shortly after I walked in the store. He asked me to describe what I was looking for. Cutting to the chase, he picked out the perfect option. This couch was on sale, yet he still asked me how much I was looking to spend. He met my price, and I arranged someone to come pick it up that evening. He first rigged up power so I could test the reclining functions, just to be sure I was satisfied with it. It was perfect. The Ashley team also wrapped it in plastic for me for transport back to my home. This was one of the best sales experiences I've had in a long time. James and his team went the extra mile for me, although that's just what they do every day. I highly recommend this place. I hope to do business with them again sometime soon!
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July 2024 by Donna Smith
Thank you Anna for your great customer service!
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July 2024 by Marie Robinson
Anna is amazing! Very experienced. She made it super easy for us to upgrade our home.
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July 2024 by Penny Burns
Great experience with our purchase! Will shop here again!!!
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July 2024 by Les Gluszynski
Great experience, we found exactly what we were looking for. The store manager was extremely helpful. Will definitely be back.
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July 2024 by Mark D
The Ashley team gave extra effort to help me, fast and friendly customer service. Thanks.
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July 2024 by Josh Hall
Good furniture
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July 2024 by Leanne Pearson
We love this store! They have great products and great prices!
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July 2024 by Zadarreyal Wiggins
Great anppliances and even better customer service. James was very helpful and went above and beyond to answer any questions.
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July 2024 by Kris Heaton
After visiting a couple furniture stores, I decided to check out the Ashley Outlet. Right when I walked in I saw the piece I was looking for. The staff was quick to provide me with excellent service and a great price. I wouldn’t hesitate to come back here again in the future.
