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June 2024 by Ray Ingram
Ace is the place with the helpful hardware People! The folks at the Donelson Ace Hardware have so many awesome and clever solutions to my D IY needs.
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June 2024 by Steph
I really love shopping here. Random items, screws, paint, water hoses, kiddy pools, single sheets of sand paper (!!!), random holiday decor. And it's not miserable HD or busy L0wes. :)
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June 2024 by Debbie Baird
The nicest people ever with 1950's charm!
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May 2024 by Daniel Brown
Professional service with all of your needs.
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May 2024 by David Donaldson
Tayler was very knowledgable, courteous, helpful and professional!
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May 2024 by kris blake
Best selection of nuts bolts ect
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May 2024 by Jo Ann Moree
Helpful in getting a charcoal grill assembled & delivered. These folks roc - especially if you're aged & have a small car!
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May 2024 by schnauzer mom
Difference between this place and Lowes is night and day: was greater immediately, great service, even loaded into car for me.
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April 2024 by Roger L. Conner
Staff knows their stock. Very helpful
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April 2024 by Katie Sparks
Very helpful people and fast
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April 2024 by Ed Purtscher
The helpful hardware place is right. Everyone was happy to help
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April 2024 by jim huffman
Having a hardware store that doesn't answer its phone or whose mailbox is always full isn't very helpful.
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April 2024 by Jamie Page
This is your old school hardware store. No need to go to the big box home improvement stores. Ace has it all and, what’s more is, they have far superior customer service. The staff here is friendly and knows their stuff, and I find the prices to be a little better than the box stores as well.
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March 2024 by Charles Jones
The 4 stars is for all ace hardware. It really should not be considered a chain. I made a purchase at one store while out of town and could not return at another store in town.
This seems like a poor business model since I thought I was purchasing from Ace not a local mom and pop.
I understand the return policy but in this day and age I would assume I could return to any Ace.
My mistake.
I am generally ok with spending 25% more at ace hardware because they have helpful staff and generally specific parts, but I think the return policy is less than ideal.
I will probably stick to Amazon or the big box store. The returns of products are just too good to beat.
The help isn't always as useful at the box stores, but honestly I can Google just about anything.
Nothing against this store specifically. This is directed at ace hardware in general.
Just a heads up, the returns are at the specific store only.
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March 2024 by chad cooper
Very nice staff and very helpful staff well stocked store as well