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March 2023 by Melissa Reese
Yes....Hermitage location is my go to Aarons!!
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April 2022 by Kaperace Smith
Great place to buy furniture. Wonderful staff
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August 2021 by Danny Thompson
The best and the staff
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April 2021 by chera daniels
Cheap furniture and hard as a rock
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November 2020 by Paul Joiner
Hello my name is Paul. I want to say that my experience at the Hermitage Aaron's was by far the best. I have been a customer of Aaron's for many years and I really enjoyed the service here at the Hermitage store. I was greeted with a friendly hello and a smile by the manager Michelle upon entering the store. She showed excellent customer service skills by her willingness to offer ideas and showed all the items that I asked about with knowledge about each. She made my experience easy and I left with all my needs met. I really appreciated her help. Please tell her thank from me.
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November 2020 by M. Summers
They always go the extra mile to make sure we find exactly what we are looking for. Knowledgeable staff and management is great and always works with us to make sure we are happy with our purchases.
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October 2020 by Maria Beaulieu
Amber is the absolute worst employee there ! She has no customer service. Amber is rude and extremely condescending. The way she answers to customers on the phone to calling and harassing people who have nothing to do with customers accounts is ridiculous. Amber is BY FAR from customer service friendly or understanding ! will never work with amber or the company Aaron’s ever again. Nor will it be recommended. Don’t get into business with this company their products and associates AREN’T worth the headache !
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August 2020 by Brandy Gordon
They will hound you for a payment but never will they contact you when they owe you something. New matress was to be changed out for our broken down one from Aaron's but they did not call and did not show up. When I called it transferred me to other stores.
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June 2020 by Joanie Scarangella
Why is your employee Dionna Birdsell posting pics of your merchandise on fb? Only listed with a number and refuses to answer any questions. I'm guessing she works on commission and isn't supposed to be on social media
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April 2020 by Kimberly Gongaware
They are the most kind and understanding people I know always willing to go the extra distance to help
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October 2019 by Scott Goodman
They are always nice and helpful. We have done business with them a few times and they have never been pushy.
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October 2019 by Niqui Cunha
Great service...Great products. Love Aarons
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June 2019 by Val Mack
Great staff and always nice! Highly recommend the Hermitage location.
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March 2019 by Cole Villagran
Ordered a gaming pc. took a few days for it to get there. okay cool no big deal. My fiancé called them to let them know she was on her way. She said "even though you close at 7 ill make it before then" Raul (the worker) said he would wait on her. She called back when she was almost there letting him know she was about to pull in. He said (with attitude) that he will wait until 7:02 and not a minute later. It had just turned 7:03 and she pulled in and he was already gone after telling her he would wait. So not only did she make a burnt trip there but he was also rude. Will be contacting the GM as soon as they open tomorrow. I don't take kindly to a business that acts like that since I too run a business.
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December 2018 by Rick Plunkett
Excellent customer service raul was a pleasure to deal with
