Aaron's, located at 2113A Gallatin Pike North in Madison, TN, offers a variety of rent-to-own products including furniture, washers, dryers, refrigerators, TVs, and mattresses. Customers appreciate the budget-friendly approach that allows them to make affordable monthly payments instead of large upfront costs. The store is known for its flexible lease ownership plans, which can span 12, 18, or 24 months, making it accessible even for those with less-than-perfect credit. Customer experiences vary, with many praising the helpfulness and politeness of the delivery staff. One delivery driver went above and beyond during poor weather conditions, impressing a customer with his dedication and respect for their home. However, some customers have expressed frustrations regarding delivery issues, including delays and damaged items. One customer noted a particularly poor experience with communication about their order, highlighting the need for better management and staffing. Despite these challenges, the sales associates at Aaron's, particularly one named Tina, received positive feedback for their thoroughness and support. Overall, while there are areas for improvement in delivery and communication, Aaron's continues to provide valuable rental options and a generally good shopping experience for its customers.
