A-1 Appliance, established in 1982 and family-owned, is a well-regarded appliance store serving Nashville, TN, and surrounding areas. With a large 12,000 sq. ft. showroom and over 40 employees, the store offers a wide selection of luxury appliance brands. Customers consistently praise the knowledgeable staff, especially sales consultants who assist in choosing the right appliances and keep customers informed throughout the process. The business provides a comprehensive service with in-house installation and repair teams, ensuring high-quality support after purchase. Many reviews highlight the excellent customer service, noting quick and efficient installation, helpful explanations on appliance use, and prompt responses to issues. For example, when a panel on a built-in freezer didn't fit due to a manufacturing defect, the store replaced it promptly and even fixed additional problems on the same day. The technicians are described as professional, helpful, and willing to go above and beyond, including making extra trips to resolve issues. Customers also appreciate the competitive pricing and the store’s commitment to standing behind their products with warranty repairs and ongoing service. Overall, A-1 Appliance is known for its extensive selection, expert knowledge, attentive service, and dedication to customer satisfaction.
Austin installed our new Fisher Paykel dishwasher. He was the best! Friendly, competent, fast, and courteous. I recommend him to anyone. Thank you again, Austin, for a great job.
August 2024
Outstanding customer service!! Wonderful experience every time I purchase supplies from them.
March 2023
Office people are nice and informed me earlier delivery available.Technicians set up new washer perfectly in a short time. Explained how to use the machine. I would call them again when I need appliances.
Appliance Happiness: improving your home and your life with A-1 Appliance Company's complete solution of professional sales and service. New appliance showroom feauturing most major brands.
