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January 2024 by Annette J.
I went there with a happy smile and still left with a smile but disappointed. When I walked in I can tell things were not the same when I use to visit this store but moving forward. I went to look at their hot food and all the chicken looks dry, 2 corn dogs that the breading of this were cracked, so I went to the breakfast area. The lady behind it stated she only have bowls and something else and waiting on the right to go plates to serve. Never apologize just a direct statement. All of the machine of the drink area need to be wiped down. Then I went to the denote area and that need to be stocked and there were no prices showing. As I reached the counter a young woman there was leaning on the counter as if she didn't want to be there the man behind there was signing and walking away as I approach the counter. I did ask about buying some lottery tickets and she did not know what to do and another employee helped her but did not know how to put in 3 numbers to play the particular lottery. I did get some lottery tickets and, I got a donut. Before checking out I stated to her that I could get anything from the breakfast bar so how much is the donut and maybe you can charge me for a small donut. She stated all were the same cost and continue to check me out. So, I ask her how much the donut and she was continued with the transaction then gave me the price. She stated 2.36. I stated I do not want to pay for that amount for a donut please take it off. Then they could not figure it out and ask the other employer and he couldn't do it, so he offered a slushie. I declined it and then she ask her manager Ashley and she stated they do not give refunds back on donuts because it has been touched. First, there are no prices stated the cost for me to make a decision if I want it or not. My problem here was the attitude that proceeded when I ask for the manager and the two employees were answering when the conversation should be between customer and manager at this point. One employee stated, it's too early for this. The manager and employee tone of voice was like I don't give a fuck. I am so tired of going into retail store watching people trait customers this way. I never had to experience this but, yep, it happened to me. This manager shows no empathy at all, and this is who Exxon got to represent them. I told her the previous manger that was her and their crew where great and the manager stated that is why that person is no longer here. My month dropped and I was stun that that how you answered. I guess they hire anyone these days. This was terrible service and I ask for the corporate number, and she stated it was on the door but not. I end up leaving the donut and because the lack of customer services and how they present it was bad I couldn't eat that donut knowing how they act. All in all, I love to eat but having good service makes food taste better. Have an awesome day readers!
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December 2023 by Sergio Lopez
Garbage food and garbage attitude. Won't be coming back for anything, and that includes fuel. The people working there don't want to serve anyone and have an attitude if you ask questions.I was served burnt up rice with dry beans that have clearly been sitting for a long time. The tortillas were stale. This was a huge letdown.Good luck to whoever owns this place.
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November 2023 by 장동한
It was the worst convenience store I've ever been to. As soon as I walked in, the staff screamed, and the restroom was unusable. Do not visit this place, ever.
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October 2023 by James
Only 3 of the 4 items were delivered to me with no reduction in price.
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September 2023 by Brandon Hubbard
Employees don't care to hear. Terrible customer service. Awful, profanity-laced music playing.
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September 2023 by Aika Bois
If I could give ZERO I would. First of all the employees are nasty rude and profiling zero customer service. Second, They sell expired, spoiled milk. Third ZERO customer service , after being told that their coolers weren't working the employee responded rudely" we know we will plugged it out" mind you with the same items from who knows how long have been in there for. Worse it's right around the corner from the Titans Stadium you would have thought they would have upgraded or kept the place way better it's BIG ZERO
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August 2023 by Brandon
Missing items in my order
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July 2023 by Katheryn
Delivered to wrong adress.But the other delivery driver seen my order brought it me.
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May 2023 by Chuck T.
This lady cation has been great at times but the majority of the time it was s terrible. They have numerous coffee makers! At least 12 counting the flavored coffees. I would say on a normal day at least 90% or not working. Then when you find a machine working. Trying to pay is a nightmare. The employees are so busy with Their personal BS and yelling like their in the streets shooting the BS with their friends. I've gotten so desperate to pay and get back to work. I just put cash on the counter that more than covers the cost. I wish we had more options when we're working events at Nissan Stadium. The hot Hispanic food is great when fresh. They have s lady who cares back there now. I've actually had a lady refuse to serve me in the past because I ask questions the first time I ate there. The manager had to serve me. Great help is hard to find. There help is worthless.
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April 2023 by Ariel Aiden
It’s super disgusting in there the hot food items have clearly been sitting there for over 4hours there are black and burnt this is a health risk to the public’s of Nashville of someone eats here there in danger of dying of food poisoning. The workers where in the back smoking crack
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April 2023 by Frances Willey
They don't let women use the restroom there and they don't answer the phone when u are trying to ask a question.
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November 2022 by Kristian Dennison
They have their bathrooms closed even for customers who stop to get gas and snacks on a trip.
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November 2022 by Chelsea Grimes
Trashiest gas station I have ever been in! Employees ignored me to talk and our cashier was EATING ramen noodles while ringing us out and talking with her mouth full. Absolutely disgusting.
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July 2022 by Laura Ewen
So happy to finally have 7-11 here. My slurpee obsession can continue! Hopefully, the breakfast Sammie selection will be as good as it was in DC! Plus, their brand name juices are just like knockoff versions of the "Simply" juices!!
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July 2022 by Brista Smith
Lucky they even got a star! Sits on the counter while ringing up our items. Can’t hear her over the loud music she’s playing. That was a night club we just walked up into ??♀️