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March 2024 by Lindsey Davenport
The store is very well organized and clean. The whole staff was pretty friendly besides a couple the girls that work there.
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February 2024 by Kristie Jones
This place is horrible! !!!! I get coupons from this place all this time. Well I went up to get some perfume and I notice the coupon only applied to certain perfumes, well the perfume I chose were good to go with the coupon, even the girl in the floor looked at it and said it was ok. I get to the front and they refuse to take it!!!!! They have never taken a single coupon from me when they send them to me! I spend 200$ on perfume and they just lost a customer over 20%! I'm done there. Never again!!!! Terrible customer service! !!!
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January 2024 by Tyler Hughes
Very poor customer service, nobody greets or ask if you need assistance, this has been the worse ulta I have ever been to.
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January 2024 by Erica Allbright
Can't stay out of this store
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January 2024 by Britney Mpanduki
Staff is always nice and helpful
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January 2024 by Kacee Ward
We love the hair salon! The stylists are so nice, helpful, and accommodating! Highly recommend!
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December 2023 by Mandy Thompson
I was really disappointed when I went in bc I normally don’t have THAT bad of an experience, but I honestly cried after bc I wanted my day to be perfect. So I went in not knowing a lot about makeup, but I wanted to try some cheaper brands and maybe a few higher dollar brands for my wedding. But I couldn’t get anyone to help me. Granted I was dressed in sweats and had a messy bun, but I didn’t think a paying customer was gonna get treated like I wasn’t even there. I kept searching for things on my own bc I couldn’t get the help, and ended up buying elf products bc I don’t know anything else but that. I even did a little research and tried finding brands but I didn’t know my shade and I really wanted help, but anytime I looked helplessly at someone or headed toward them to get help, theyd walk the opposite way, ignore me, or help someone else just to avoid me. I left with what I got and even at the register they normally ask you if you were helped and by who, but not even that was said to me. The lady just looked at me and was like is this all? Checked me out and didn’t even say have a good day or anything. I felt like trash in there….it really ruined my plan on how I wanted to look and feel on my wedding day bc I didn’t even get what I wanted and I settled for makeup I do everyday… idk maybe ultas changed now that sephoras near them and they’re trying to be bougie too, but I was really disappointed in my experience there
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December 2023 by Callie Ploutz
Autumn did my hair and did a fantastic job! I'm so happy! Highly recommend her. She is so knowledgable and just made my visit amazing! Thank you Autumn!
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December 2023 by Elizabeth Chirinos
Excellent
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December 2023 by Jay Jay T
I loved taking my fiancé there but while she was buying I was just looking around and a couple of workers made me feel like I was shoplifting. A shoplifter that spent 2k. Does it make sense? Hey girls do not harass people asking a hundred times “do you need help”? One or 2 times works fine.
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November 2023 by JoAnne Schaible
Abby was super helpful today with reccommending products and helping us find what we were looking for ^.^
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November 2023 by Kim Terry
First experience with ulta, well won't do that again. Went there 2 days in a row actually bc was staying at the embassy ,in town on business. Anyway, first day I was asked 6 different times if I needed help, the 2nd day, 4 different times. I just wanted to shop, that's literally bordering on harassment, it's not customer service when you stay on top of someone. That completely ruined that experience.
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October 2023 by 桜花
I've used it often, but I'd say there are more perks when purchasing online, and there are many products that aren't available in stores, so I recommend purchasing from Ulta's official website.
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October 2023 by Hussein Al-Nuaimi
If I could give them zero stars I would!! I made an appointment to have my hair cut. My appointment was scheduled for 11:30 when I arrived she told it’s fully booked and show here messages between us and I have important event this not acceptable
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October 2023 by mariam A
The WORST store and policy ever ❗️I bought an item and tried to Return it the second day Morning with the Receipt they refuse to give me the cash I already paid !! It was not even open or anything wrong I also have the receipt they gave me store credit !! I wanted my money back ! Will never come back again , I never see this kind of policy any where !!!
