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December 2023 by Celina
Bad service, After paying for postage and a box, my package needed it tape, I asked nicely to the employee for some tape to share and it was denied it, so I returned home to get it. ?
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November 2023 by Catrina Skinny
These People are SHARP!! Great to deal with & know what They're Doing. Very Nice Too. I do My Amazon Returns at this Location. Very Efficient. :-)
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November 2023 by Kimberly Doughtie
Very clean. Staff is friendly. Only thing I saw was that employees shouldn’t eat while checking people out. A younger lady was eating her snack while checking someone out. Unprofessional.
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November 2023 by Lisa Moore
A very disappointing customer service experience two times in a row now store is the most convenient to home but I’ll be taking my business to another one now. Store owner needs to do a better job of training employees on the art of customer service and not giving customers an attitude.
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November 2023 by Kimberly Honeycutt
I so appreciate the repeat excellent service they provide. Returning Amazon packages was made easy because of their assistance and advice. Copies, etc. We appreciate this location!!
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November 2023 by Lisa Nielsen
Staff is friendly and helpful. Service is fast.
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October 2023 by Lori G.
The staff is always friendly and efficient in taking care of my needs. Most times I'm just returning items but I'm always greeted when I walk in and they show appreciation for my printing the return info rather than having to look it up on my phone. It's a great partnership in my opinion.
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September 2023 by Robert H.
I've been there many times and have always had a good experience, so I don't understand the negative reviews. Perhaps some folks just can't be made happy no matter what the circumstances.
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September 2023 by Ian Board
The most joyful visit to a ups store ever! Laurel's customer service skills are A++
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September 2023 by Jessica Grimes
They’re always so nice, helpful and extremely fast. Best location in Murfreesboro by far! Amazing service! Great job!
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August 2023 by John I.
Very poor service at this location. I have been twice and been dissatisfied both times. I won't be using their service again.
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July 2023 by Brett Maverick
These folks are always so friendly and helpful. Service this good is seemingly so rare.
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March 2023 by Shawn Riggin
I had a small issue, but the store owner resolved it quickly and professionally.
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March 2023 by Steve S.
I went in to send a fax on 3/4 and the girl did not seem confident and seemed to be new. I had to send this fax to me employer which had 4 pages and cost a ridiculous $8.78 w tax on a service. I received a confirmation email. Today I found out that they did not receive the fax so no biggie I'll go in abs resend it. I sent an email earlier that day but received no response. Ashanti with a very unpleasant and unprofessional attitude said that will cost 8.00. For all I know the girl on Saturday could've put my pages upside down but failing to listen to the customer or come to a resolution she was rude and condescending along w the very young immature staff yelling have a nice day on my way out. It's a freaking fax that should've never cost that much to send and if they had customer service skills would've taken care of the customer.
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January 2023 by Matthew Harris
The customer service was a great experience. They went above and beyond to help me get my stuff shipped out. I'll definitely be using them as my go to location.