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January 2024 by Evelyn Piatko
Love all my hair cuts and colors, done by Ms Sherry Jane. Very nice and professional.
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January 2024 by Sky Bartlett
They are very friendly, respectfu, loyal to their regulars, and completely accommodative when needed. I couldn't give them enough praise. Not to mention their work is amazing. They will do their best, no matter how wild your request - and mine get wild.
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December 2023 by Tida Ward
Love love love it! Kim is the best!!!
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October 2023 by Shawn Rueff
Lynn, Kim Ra, and Felicia are amazing!Kim was able to successfully get "the red out" of my teens hair and I am forever grateful
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July 2023 by Brit F
Went in to get eyebrows done. The lady who did it was very rough for no reason with my eyebrows. Also was yelling in my ear the whole time for someone to get rang up upfront. Literally like 3 or 4 times. She also was texting in my ear. She did not say anything to me hardly. She was rude. Was the most expensive eyebrow wax I have paid 13 dollars and terrible customer service. I might go back but would not get the girl who did my eyebrows today.
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July 2023 by Josh Bustamante
Went in to get my dark hair turned silver from Catlina and was quoted $140 and that she could absolutely change it to silver. I’m a male and my hair is super short. When I started asking my friends who are hair dressers in other states they replied back with “wow that’s a high price for a male with short hair”. I went through with it anyway.We had to do two lightening processes (which she said would probably happen) and although certain parts were silver, most of it was a yellow blonde. At first I thought I loved it because it was dark out (took four hours to do) and the reflection in the mirror looked smooth and she told me to buy this silver conditioner for my hair from Ulta. It wasn’t until really the next day when I noticed all of the different yellows and blondes and some silver in my hair. I was very let down because it all just looked like a mess and even used that silver conditioner and purple shampoo like I was told. To top matters off she ended up charging me $180 and I tipped $20 still. Lesson learned to never find someone off of FB again.Although she was very friendly and maybe I caught her on a bad day but she did not meet my expectations.
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June 2023 by Sarah Ruth
The first time I went to this place it was a great experience because she got me really blonde. However, about six weeks later, I went in just to get my roots done and to my absolute shock, she ended up putting dark brown, low lights all throughout my hair, and completely re-highlighting all of the hair she just bleached. I was so stunned. My hair was pretty much black and white and was completely fried so I had to cut a bunch of my long hair off. Then, I decided to go in and get extensions to make up for all the hair that had to get cut off, and I spent about $1000 doing that. A week later I ended up ripping them all out because they were so tight on my head, and one of them was terrible quality (see third pic). Needless to say, I’ve wasted a ton of money coming here and my hair over a year later is still trying to recover. Very upsetting.
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May 2023 by Jennifer Gaines-Lillard
Great salon and very accommodating offering a variety of services and service professionals. I started going because of a gift for my birthday now that's my spot. Highly recommend
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March 2023 by Amanda Heinen
Beautiful space, great customer service, and knowledgeable. My expectations were exceeded. If you want to feel pampered and part of a community atmosphere, this is the place.
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January 2023 by Michele Dannen
This was the worst experience I have ever had at a nail salon. I made an appointment and when I showed up for the appointment I gave them my name and told them what kind of services I desired (regular manicure & pedicure). They asked me to pick out a color; I did then I sat down in the lobby. I got up to walk around after waiting for 30min and the lady behind the desk asked me if I had been helped yet and asked what services I was looking to get. I told her that I had already had an appointment booked, and by this time it was 30min past my appointment time. She said, I'm sorry but we are just SO busy. I was not able to stay because I had no other time that day do to my work schedule so she asked if I could come in the next day. I said yes, I can. So I booked another appointment for the following day. I go the following day, and give them my name, services desired and color. Then, they seat me at a pedicure chair station, run the water for the foot bath and leave. My feet are still in the water and 30 min later I'm still sitting there, so I ask if someone is coming to begin my services soon. They responded I don't know I think they might be stuck in traffic. So I get up from the chair, roll my pant legs down and walk out. Never again Beauty Lounge. Never again.
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December 2022 by Sydney Ellen Lashbrook
My experience at this nail salon was not the best. I came in with a design in mind, as did my mother, and neither came out as expected. My design was one color on six out of the ten nails, another on the other four, and a snowflake on the four. The nail tech did not tell me she could not do designs very well, and instead tried to figure out how to put a sticker onto my nail...something I have never been offered in my fifteen years of getting my nails done. Also, it is a snowflake...and I am not picky. It could have simply been three intersecting lines and I would have been happy.I do respect that she tried to complete my request, but she couldn't get the stickers to work, after more than 10 minutes of trying. She then requested another nail technician take over and try - and this tech had 10 years of experience in doing nails. The result was not as expected - my left pinky finger looks like it has a white blob on it because of the nail tech rushing. This was not a difficult design, and I said multiple times that I was fine with a more simple design if that would be easier.As stated before, if it was communicated that the design was too complex for the skill level of the technician, I would not be as upset with my experience, but as is, it was horrible.My mother's experience was similar - with a nail technician telling my mother that she could definitely do the design requested and then was not great at the execution - a unique French tip.If you simply want a color on your nails, this place was great - they spoke English very well and were mostly friendly, but if you want anything more complicated, you're in for disappointment.Service: Manicure
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November 2022 by Sydney L.
My experience at this nail salon was not the best. I came in with a design in mind, as did my mother, and neither came out as expected. My design was one color on six out of the ten nails, another on the other four, and a snowflake on the four. The nail tech did not tell me she could not do designs very well, and instead tried to figure out how to put a sticker onto my nail...something I have never been offered in my fifteen years of getting my nails done. Also, it is a snowflake...and I am not picky. It could have simply been three intersecting lines and I would have been happy. I do respect that she tried to complete my request, but she couldn't get the stickers to work, after more than 10 minutes of trying. She then requested another nail technician take over and try - and this tech had 10 years of experience in doing nails. The result was not as expected - my left pinky finger looks like it has a white blob on it because of the nail tech rushing. This was not a difficult design, and I said multiple times that I was fine with a more simple design if that would be easier. As stated before, if it was communicated that the design was too complex for the skill level of the technician, I would not be as upset with my experience, but as is, it was horrible. My mother's experience was similar - with a nail technician telling my mother that she could definitely do the design requested and then was not great at the execution - a unique French tip. If you simply want color on your nails, this place was great - they spoke English very well and were mostly friendly, but if you want anything more complicated, you're in for a disappointment.
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November 2022 by Kristen Daly
The best pedicure I've had in a while. The lady did a very good job and I was pleased. However, if you get your eye brows waxed ask the price first. On the website it says 13 I paid 30 and just got a wax nothing special. I'd recommend this place.
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November 2022 by Aaliyah G.
So I booked an appointment with this establishment around 3am when I got off work. I booked two different appointments because the first appointment was booked for the wrong day. When I called in to let them know she tells me "Well you should've called in" the first unprofessional remark so I let her know the appointment was made at 3am and asked her would someone have been there to answer the phone. she says oh well no I didn't know when really she should've said "Oh sorry about that". The next day I was 30 mins late for my appointment bc again I get off at 3am most nights when I called in she verified my name and said oh yes both appointments are cancelled bc this is the Second time you did a no call no show referring to the day that was discussed previously when I let her know there was no way for me to call. The only reason we ended up on the phone in the first place was bc I called to let them know about my mistake. The owner of the place is very unprofessional and inconsiderate.
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October 2022 by Jarah A.
Lynn is INCREDIBLE! I went there for the first time since a friend recommended it and it was the best nail salon experience I have ever had which says a lot since I get my nails done religiously every 3 weeks for years and years. They give you a complementary drink and their attention to detail is incredible. She was able to get me an appointment time with her less than a day in advance exactly when I needed it. I got the chrome nails and had shown her a picture of what I wanted and they turned out exactly like the picture. The entire time she kept making sure it was what I wanted. We had so much conversation and laughs which is super refreshing since most of the time at nail salons they talk in another language & you always feel like they're talking about you. Thank you Lynn! I can't wait to come back soon.
