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October 2023 by Casey Lowe
Starting to wonder if this is actually a tanning salon or hook up place. Very poorly ran
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September 2023 by Michelle Kammer
GOOD LUCK TRYING TO CANCEL YOUR MEMBERSHIP Should you move out of town. There is no way to contact them via phone, they do not use human beings on their chat feature, there is no email to cancel, no merchant phone number on auto withdrawls and there’s no option to cancel on their app. I have been trying for five months to cancel my membership and I’m still being charged over $50 a month and I am in a city that doesn’t have a Sun Tan City. I am at my wits end trying to reach these people. The girl at the counter told me it would be difficult to cancel and she was absolutely correct. It is my bad for not doing it in person and forcing someone to help me because now I can’t reach anyone they do not answer the phone at any salon. Since the owner replies to these reviews, can you please cancel my membership I’m in my hometown of NEW ORLEANS AND WE DONT have sun tan city. I have paid you $320 while I have lived here and at this point I’m going to have the bank stop payments. You guys owe me $320. I am a travel nurse and I will never make this mistake again.
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September 2023 by Manda Beth Carson
Always helpful and kind. One of my favorite places to do red light therapy (beauty shaper), spray tan, and more!
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July 2023 by Lisa Baker
A little pricey but the spay tans are great and they always have great deals be on lookout of sales it saves alot.
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June 2023 by rRaina Gawley
I love the girls at Northfield so much!!! They are the reason I kept going. But sadly, the prices have raised so much that I had to make the decision to buy my own tanning bed. I sent an email to customer service, but they never bothered to email me back, which made my decision a whole lot easier!
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May 2023 by Audra Atkins
They have "hidden" charges that you never get compensated for.
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March 2023 by Regina Lemerand
Very rude! They always seem understaffed and overwhelmed and stressed. I asked today how checking in was helping when The employees never seem to see it on the screen when they pull my account up? The lady was very rude and huffy with me. I really miss hot spot tanning. Ugh will be looking for an alternative.Service: Sunbed tanning
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March 2023 by Laura Austin
Win-win check out their deals. They're great!!!
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February 2023 by Leila
Alie is AMAZING. Such a sweetheart and is definitely skilled. First time tanning ever and she was so extremely sweet. Made my first experience totally worth it. Will definitely be backUPDATE: I’m going somewhere else, came back and no one helped me figure out how to use the bed. Had one bed tan left that I payed for and they said it expired. Girl also hung up on me when I called ?Service: Tanning
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February 2023 by Christina Parks
I have been going here for almost a year and have enjoyed it. I generally go after work before I pick my children up from daycare. There have been a few times that I've had to wait a few minutes but I don't mind. Today was a different story. I walk in and gave to wait while the one worker I see is starting a new membership customer then I still wait while she is selling her lotion and giving her sames of how they smell. I'm standing there waiting for atleast 15 mins. Then I check in. I'm told give her a minute because she has to clean the bed. Ok fine. Then she checks in the lady behind me and then proceeds to sell her lotion giving samples etc. She goes to the mgmt office twice to ask questions. At this point I have been waiting 30 to 45 mins while she attends to others. I'm a member. Why do I not get decent service. There's a manager there. Why is she not helping? I may or may not be back. Thinking of switching somewhere else. I'm beyond disappointed.Services: Sunbed tanning
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January 2023 by Jeffrey K Jones
Great people, gave me great deals
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November 2022 by Cassetty Weed
Always super clean. Always super nice and helpful. And the Instant bed is AMAZING.
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September 2022 by Cindy Travis
These girls work hard keeping this running smoothly and clean. Not everybody can be first in line, especially when they are running discount days. They are only human and do their best. They aren't making a killing and I for one understand. So, when you complain because you aren't given the VIP treatment, ask yourselves, would you work as hard as they do for that pay? The beds are kept clean and up to.date with new bulbs along with the spray booths. That's all I expect.Service: Spray tanning
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July 2022 by Candace Farnsworth
Worst experience ever!!!!!! Do not recommend!! after dropping a bunch of money for tanning services for myself and my guest was given 3 mins in a tanning bed, no employee explained how to use anything, couldn’t use music or adjust anything the only button that works is start. We had to rush to get in the bed because our timer was already going off. It’s like we were completely ripped off. Explained to the high schoolers working the front desk and one was so shocked that happened the other was of course completely careless and not understanding in the slightest. Don’t expect much if you go here! This is the one on northfield blvd In Murfreesboro. Better off going to a gym to use there tanning beds at this point atleast the gym cares about your experienceService: Tanning
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June 2022 by Tasha Richardson Waters
6/28/22 such great customer service. I usually go to the one in Lebanon but was closer to Mboro today. The girls were so helpful and sweet!