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January 2024 by Michelle Price
What's not to love about this place. It helps in setting the mood for the Halloween season.
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November 2023 by Dylan Schwind
Good selection of Halloween merchandise but prices are higher than necessary
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November 2023 by Brenda “Bren”
Good to find different costumes and the little dudads that you can't find in other places. Wish they had bigger sizes for the adults.
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November 2023 by Penny Payne
Too busy and not enough cashiers wait in line was over an hour
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November 2023 by Gary Lancaster
This place is a joke and the employees couldn't care less about the customer.We weren't sure what size we needed for our child and were told we could return the one that didn't work before the 23rd and then use their mailer 20% promo when we came back.We've been back twice now and the employees refuse to return both costumes in order to apply the coupon to the costume we'd like to keep.You can't say one thing one day and refuse to follow through on it the next.
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November 2023 by Jonathan Hibma
I wish it was spooky season all year ?
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November 2023 by ShellzG
Hot mess of a store, but they had what we needed!
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November 2023 by dado
they only accept returns until certain date … there is no sign anywhere in the store letting you know about that … if you try to return merchandise after cut off date , they won’t accept it … also very rude employees … just check other reviews see what people say about this place before you go there … my advice , go shop elsewhere …
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November 2023 by Timothy Davis
Chaotic, but they do try hard to give great service!
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November 2023 by trey inman
Annoyed and will never be back went in to this establishment Saturday October 28th to buy my son a Halloween costume it was slightly too small and could not fit over his shoulders. I tried to take it back and was told that it was after the 21st and refused to let me exchange it or even return it so I waisted 45 dollars in that place my advise know exactly what you want and pray it fits spirit of Halloween does not honor their sales at all and I will not ever give them one cent of my hard earned money on an establishment that enjoys taking money and not informing anyone of there policies receipt or not they don’t even try to help
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October 2023 by Liz
Most rude and clueless employees I’ve ever dealt with in my entire life
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October 2023 by Ranger S
I got some makeup for my costume, was very expensive compared to last year and they had little to nothing in the form of decor and animatronics.... basically I was pretty disappointed..
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October 2023 by Tracy Aiken
Good Halloween stuff, too many scary clowns for me
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October 2023 by Lauren M
If I could give them zero stars, I would. My boyfriend and I live over an hour away and this is the closest one. We asked an employee Saturday if they had a specific costume, and they said they would have it today (Monday) and put it on hold. When we asked up front, the manager was immediately rude and defensive while we were just confused why we were told one thing and then got another. We were being kind, no need to be rude just because you need to train your employees better.
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October 2023 by Chris Lambert
I have not been to this new Spirit Halloween location yet, but I plan to go soon.