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February 2024 by Emily Northcutt
Very nice front desk staff. I had an amazing visit with Mr. Heath Garrison. They all make me feel very welcomed and appreciated. Would highly recommend Sanitas and Be well!
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January 2024 by Ave Cipriano
I give it one star, the medical pressure was good, unfortunately they were going to give me blood tests and they agreed to call and give me medicine, I paid for everything and I never received the medicine at the pharmacy, I just gave the money away
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January 2024 by Milagros Evans
Went today for an allergy event and have to say that these people were so corteus and attentive to my need.
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November 2023 by Phillip Armenta
Melinda Rosner is a great provider and will continue to go to Sanitas. Will have the rest of our family switch to Sanitas memorial.
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September 2023 by Alanna Griffith
The staff was wonderful
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August 2023 by Kaylee Pentecost
THE WORST “URGENT CARE” ever. Over 50 minutes just to have a TB a test read. Where someone literally looks at your arm. And yes I was the ONLY other patient in the building. They tried to inject me a total of 3x instead of just looking at my arm. Extremely disorganized. Lost my paper work. I’ve been here a total of 4x in the past 2 weeks, for TB testing and every visit was extremely disappointing. I will not be returning here. Disappointed is an understatement for this establishment. I would like to be contacted by management to discuss further.
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June 2023 by Nick Calderaro
Today my (minor) daughter had sliced her finger to where she needed stitches. As parents we took her to the nearest urgent care. Where there hours say they close at 7pm we arrived at 6:43pm! Still just about 20 minutes before they are scheduled to close! With that being said the lady at the front counter had turned us away stating they STOP taking patients 20 minutes prior to closing... With this said, my child is bleeding out. And as MEDICAL personal who are REQUIRED to assist in an emergency failed to do there job. And failed to care for someone in need. As working in law enforcement this is extremely unprofessional and absolutely wrong in so many ways! Not to mention as we walked out the lady got up and locked the door behind us... all because she wanted to go home on time.. I would give this place not even a half a star... Now I had to drive across town to get my daughter stitches...
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June 2023 by Hymetta Yarbrough
Everything was great. Staff treated professionally. DSNP event and April the BCBS representative was great. Lab and others very informative. Ramona G. helped with resources and provided awesome service.
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June 2023 by Kris Gatson
I love this place. Easy check in and the staff is amazing. I recommend Dr. Latoya Niles to everyone. This lady cares and goes over and beyond for her patients. We❤️ you Dr. Niles
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May 2023 by Laurie Smith
Unfortunately 0 stars was not an option. To start with, when I tried to make an appointment online, the options were weeks out. I tried to call and was routed to a call center that I believe was in Florida. No help. Chose to walk in, and I was able to get an appointment the same day (but I had to come back hours later). The rep at the front desk argued with me about my co-pay. It was my understanding that a BCBS rep was supposed to be there to assist, but that was not the case. So I paid the amount she insisted was correct. Then the provider didn't want to test for a recurring issue I had, but she finally relented. However, I didn't receive the results and script for several days. I had to call numerous times (again to a call center) to get my lab results and treatment. When I received the EOB from BCBS, I discovered Sanitas had overcharged me. I contacted their office in October about the refund. This again required multiple calls to a call center, and most of the time no one returned my call. They didn't deny the overcharge; no one just seemed to have any authority or interest in returning the money. I finally had to contact BCBS to get involved. After numerous calls and messages from BCBS and a supervisor getting involved, it took SIX MONTHS for Sanitas to refund the overcharge. Do yourself a favor. There are way too many other urgent cares in the area to bother with them again. Poor service all around.
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April 2023 by Carolyn F.
I went there today for my first visit to establish a new doctor-patient relationship with Dr. Kirby Bush. I've been in Tennessee for six years now and have yet to find a DOCTOR that I am truly comfortable with. I was so pleased! I'm from Florida and I had a small independent family doctor, a doctor, who is not invested in another big hospital or corporation for 20+ years...... someone who could remember me on my next visit. She has a great personality and listened to my concerns, and answered every question. I highly recommend Sanitas in Murfreesboro, go see Dr. Kirby Bush!You will not be disappointed!
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April 2023 by Yolanda Gibson
I was introduced to Sanitas Medical Center by my insurance provider doing preventive checks. Once I walked into the building I immediately loved the whole vibe of the establishment, from the front desk, to the people in the waiting area. It was such an excellent experience I made an appointment for the next day. My doctor, Melinda Rosner was very thorough she listened to me and made me a wish list, by the time the appointment was over she had sent in several referrals and they all called with in 24 to 36 hrs, Ms. Ramona Gee has been God sent she has linked me to several resources which has made my transition easier. When they say "One Stop" you can believe it. I do believe I have found my new medical family.
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April 2023 by Christin Gordy
Absolutely stunned at how amazing this place is! Everyone, and I do mean EVERY person, from the nurses, phlebotomist, doctor, etc were fantastic. So thorough, kind and professional. Beyond impressed!! After reading one of the reviews below, I feel I should add that Dr. Taylor Bush was phenomenal. She took so much time to thoroughly address all of our concerns, listened and was compassionate and supportive. I cannot stress enough how appreciative we are to have found this place and the amazing staff that work here. ?
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April 2023 by Jason Ours
I hadn't been to see a doctor in several years, so when it came time to choose a provider... I was nervous and a little reluctant. The staff at Sanitas is very welcoming and friendly. Dr. Bush is super professional, but also very personable! My nervousness was relieved and all my issues were taken care of! I'm super appreciative for Dr. Bush and her staff, and thankful to have found a great primary care!
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April 2023 by Samuel Rosner
I recently brought my daughter and son in to see Dr Acharya in regards to small, but important to us, acute issues and both times I found her to be an excellent pediatrician. She has a great combination of listening to our concerns but also willing to jump in with her own knowledge on what may be going on. It felt very much like collaborating on the care of my kids and I walked out very comfortable with the care they received.My daughter felt comfortable enough to speak up as well and with her being a somewhat shy teenage girl that speaks a lot to her comfort level as well.The front office staff seemed to be well organized and friendly with a minimum of waiting time.Overall I was very impressed with the care my kids received and made a annual physical appointment for both of them with Dr. Acharya to establish regular, ongoing care.
