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January 2024 by Peter Kusen
My front end got taken off by a guy who ran a red light. Caliber had my car in, and me in a rental the very next week, just in time for my vacation. Joel was great. He communicated the status updates of my vehicle very well, and had me back in my car a week earlier than projected. My car looks better than the day I bought it!
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December 2023 by Kerry Morris
The team that assisted me at the non-Drive center on Northeast Broad, Murfreesboro, did a great job. Everyone seemed to take their job seriously and the focus was on getting the repair done correctly and communicating along the way with me.
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November 2023 by Samuel Sheppard
Caliber Collision did an excellent job of communicating the status of the repairs on my vehicle. The communicated each and every process the vehicle went through and even got my vehicle repaired earlier than expected. Caliber Collision went above and beyond in repairing and caring for my truck ; they even washed, waxed and detailed it before I picked it up. Top notch customer service!Services: Steering & suspension repair
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November 2023 by Jessie Easley
What a great experience dealing with this Caliber Location. They were professional from start to finish and not to mention 5 star service from the staff. I most definitely recommend going in and seeing this location anytime you are in the need of a collision repair.
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September 2023 by Valerie Biles
The entire staff at Caliber Collision was friendly and accommodating. The facility itself was clean and well maintained.My experience at Caliber Collision was nothing short of outstanding. The bumper repair was executed with precision and care, and Jamie’s professionalism was exemplary. I highly recommend Caliber Collision to anyone in need of auto body repair – you won’t be disappointed!
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September 2023 by Mathieu Cates
Had my truck towed here for insurance assessment. Joyce called me right away to get all the details. She was very helpful and understanding.Blaine called a couple days later with a detailed description of what they had found. Thank you all for your genuine professionalism during this unfortunate circumstance.
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September 2023 by Bryan Roberts
Great experience through and through!!!Thank you Kirk Chaplin and all employees at Caliber for taking such great care of me!!!
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September 2023 by Jim Jolliffe
Caliber Collision is an extremely professional, competent company! They kept me well informed throughout out my repair and successful return of my 2015 F-150.Services: Air & cabin filter replacement
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September 2023 by Official Roze
Worst experience I’ve ever had. Very un attentive to my situation. Left my car waiting just to tell me they couldn’t fix it. Had to call numerous times just to get it released.
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September 2023 by Jason Heroux
Had to take a vehicle here for a damage assessment for the insurance. Staff very friendly and processes very quick and easy.
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July 2023 by Kerry Clare
I was very skeptical about the shop because I know that most insurance companies use shop that’s does not do great job. I must admit Caliber did an excellent job on my vehicle, just flawless. I myself was amazed, my only sit back was the turn around time was delayed but I understood that was out of they controlled due to the wait time for parts but don’t be discouraged the work they do is worth the extra days. Customer service was a little frustrating at time because some days the person on the phone seem so lost and confused which can put you in a foul mood but they was this one person that I dealt with mostly she was extremely helpful and always willing to help and had answers man I wish I could removed her name cause she will make y’all experience a good one since she is the face of the company I will say cause she is the first point of contact I want to say it’s Joyce but I’m not sure all I know is I will definitely used them in the future and also recommend them
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July 2023 by Stephanie Stroup
Adrianne kept me up to date on progress of repairs and was professional and courteous through out the process. 10 out of 10Services: Steering & suspension repair
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July 2023 by Angela Gunn
My car was wrecked after having it 25 hours. I chose Caliber from of statefarm referred companies. It took almost 2 months. I have seen any issues as of yet. My tires came back with a rust color I can't figure that out when they didn't leave rusty looking. Almost 11,000 dollars worth of damage it looks like nothing happened.
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June 2023 by Adam Grover
My car was broken into and items were stolen while out for repair. Completion date was constantly contradicted by their automated text service, making the eta mostly unknown. I signed an agreement requesting to see all parts removed from my car, never got to see most of them. One headlight wasn’t plugged in once I got my car back, wires were sloppy and hanging into the wheel well.
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June 2023 by Christopher Peeke
I have worked them three times now and every time has been fantastic. Communication was great and they kept me informed the whole process!